Felicia Herring
Edmond
Summary
Focused, detail-oriented Security Guard with more than 6 years protecting corporate assets and maintaining safety. Safety-conscious Security Guard with excellent communication skills and a good eye for detail. Physically dexterous with the ability to monitor premises through advanced security cameras. Adept at handling and resolving conflicts in a professional manner. Over 3 years of experience working as a Security Guard in Manhattan, KS. With also 3 years at Guthrie Job Corps. Security Guard who is committed to upholding public and economic security interests in all maritime regions. Provides prevention, protection and response services for the benefit of citizens and property. Flexible Security Guard offering experienced years in the security industry. Willing to work all shifts and holidays. Dedicated to enhancing underwriting department operations with an analytical and disciplined approach. Able to work with minimal direction to solve problems, resolve conflicts and respond to customer inquiries. Experienced professional with strong leadership and relationship-building skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Overnight Lead Supervisor
Bizzell
09.2019 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Triaged problems quickly, providing precise and clear information while working under minimum supervision.
- Completed full building and grounds patrols every hour to spot and investigate concerns.
- Answered alarms and investigated disturbances, contacting local law enforcement personnel for escalating crises.
- Used initiative and independent judgment within established guidelines to respond appropriately to security situations.
- Applied effective communication and interpersonal skills when interacting with all levels of personnel and general public.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
- Maintained composure and professionalism while screening visitors during high volume periods.
- Adhered to established procedures and policies and posted orders to include enforcement of company rules, policies and regulations.
- Remained flexible in rapidly changing environments and adapted to developing situations.
- Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere.
- Contacted law enforcement in case of unauthorized persons, documents and materials.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Participated in staff meetings, special events and professional development activities.
- Patrolled and monitored property areas via bicycle and company vehicle.
- Checked identification of all persons entering and exiting facility.
- Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled sites on foot and by vehicle to provide visible deterrence to incidents and respond quickly to disturbances.
- Reported irregularities such as fire and safety hazards to maintenance.
- Checked and verified photo identification prior to granting facility access.
- Permitted entry with escort for approved persons into secure locations.
- Monitored employee activities, confirming compliance with security regulations.
- Educated workers about proper safety procedures to prevent accidents and injuries.
- Learned every team members' role to offer skilled backup during shortages and high-volume periods.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
Security Guard
Flint Hills Job Corps
07.2016 - 01.2019
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained flexible in a rapidly moving environment and adapted to developing situations.
- Worked both independently and collaboratively to resolve urgent issues.
- Used initiative and independent judgment within established guidelines when responding to security situations.
- Handled both common and crisis situations in a calm and efficient manner.
- Maintained composure while working with high volumes of the general public.
- Operated detecting devices to screen individuals.
- Inspected and adjusted security systems, equipment, and machiner
- Prepared regular written reports and logs in neat and legible handwriting.
- Responded quickly and effectively to all security violations and duress alarms.
- Responded to calls in both routine and emergency situations.
- Detected and apprehended any unauthorized personnel.
- Noted and followed up on any unusual behavior.
- Investigated all security and safety violations.
- Patrolled commercial property and the associated parking garage.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked and verified photo identification prior to granting facility access.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Permitted entry with escort for approved persons into secure locations.
Security Officer
Smart Security
07.2016 - 07.2017
- Monitored and authorized entrance and departure of employees and visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Denied entrance to the building to unauthorized persons.
- Inspected equipment, structures and materials to identify the cause of errors and defects.
- Monitored and reported suspicious activities to local authorities.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.
Dietary Aide
Valley View Retirement Community
06.2013 - 07.2016
- Educated clients about the long term health benefits of balanced diets and exercise programs.
- Established and maintained thorough nutritional records and information.
- Educated patients about therapeutic nutrition, sanitation, food prep and presentation.
Rec Aide
Boys And Girls Club
08.2012 - 06.2013
- Engaged participants in recreational activities and team-building exercises.
- Transitioned participants between activities, rest periods and field trips in a smooth and efficient manner.
- Developed positive and productive relationships with kids, parents and staff.
- Supervised groups of up to 15 children under age 6-10 from arrival through departure at the end of the day.
- Educated club members about the relationship between nutrition and fitness.
Education
Bachelor of Science - Criminal Justice
Langston University
Langston, OK07.2025
Associate of Science - Criminal Justice
Rose State College
Oklahoma City, OK07.2023
Bachelor of Science - Behavior Science
University of Maine At Fort Kent
Fort Kent, MEBachelor of Science - Behavior Science
University of Maine At Machias
Machias, MEAssociate of Arts - Arts
Coffeyville Community College
Coffeyville, KS2007
Skills
- Microsoft Office
- Reporting skills
- Communications
- Attention to detail
- Relationship building and management
- Customer service
- Crime prevention
- Emergency management
- Superb surveillance skills
- Keen observer
- Work ethic
- Security operations experience
- Interpreting procedures and instructions
- Security camera monitoring
- Punctuality
- Safety and security
- File and records management
- English fluency
- Verbal and written communication
- Surveillance
- Dispatch
- Communication skills
- CPR certified
- Customer Service
- Emergency awareness
Accomplishments
- Perfect attendance from date of employment to present.
- Awarded “Security Officer of the Month” in 5 times since I've been employed for Flint Hills Job Corps.
- Supervised team of 5 staff members.
- Introduced new and effective techniques to streamline screening and access processes for security teams.
Certification
- Kansas Guard license
- Cleet Certified
Timeline
Overnight Lead Supervisor
Bizzell
09.2019 - Current
Security Guard
Flint Hills Job Corps
07.2016 - 01.2019
Security Officer
Smart Security
07.2016 - 07.2017
Dietary Aide
Valley View Retirement Community
06.2013 - 07.2016
Rec Aide
Boys And Girls Club
08.2012 - 06.2013
Bachelor of Science - Criminal Justice
Langston University
Associate of Science - Criminal Justice
Rose State College
Bachelor of Science - Behavior Science
University of Maine At Fort Kent
Bachelor of Science - Behavior Science
University of Maine At Machias
Associate of Arts - Arts
Coffeyville Community College
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