Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Felicia Hudson

Elkhart,IN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

17
17
years of professional experience

Work History

Customer Service Representative

Big Mouth Media LLC
08.2018 - 04.2025


  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Caregiver

Samlind of Indiana
12.2016 - 02.2018
  • Provided in home quality care for 3 wonderful men. Did what ever was required as in laundry,cooking,cleaning etc..

Housekeeper

Motel 6 / Studio 6
08.2016 - 11.2016
  • Provided Housekeeping for guests..switched to Laundry attendant where I provides clean linen for all guest.

Warehouse Worker

Forge Industrial Staffing
02.2010 - 07.2016
  • Assembly line worker. Picking an packing many different products for different companies.

adult private care services

private care services
11.2007 - 02.2010
  • Responsibilities
  • Provide personal care.asst.in daily living skills.light cleaning & cooking
  • Accomplishments
  • Worked for family ++

Education

High school or equivalent - undefined

kankakee high
Kankakee, IL
01.1997

Skills

  • Care Giver
  • Home Health
  • Care provision expertise
  • Audit proficiency
  • Assembly operations
  • Warehouse management
  • Quality assurance
  • Home Care
  • Personal Care
  • Laundry
  • Meal Preparation
  • Quality Control
  • Food Preparation
  • Order Picking
  • Assembly

Timeline

Customer Service Representative

Big Mouth Media LLC
08.2018 - 04.2025

Caregiver

Samlind of Indiana
12.2016 - 02.2018

Housekeeper

Motel 6 / Studio 6
08.2016 - 11.2016

Warehouse Worker

Forge Industrial Staffing
02.2010 - 07.2016

adult private care services

private care services
11.2007 - 02.2010

High school or equivalent - undefined

kankakee high

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Felicia Hudson