Felicia Joyner
Felton,DE
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Carrier
United Postal Service
07.1999 - 07.2022
- Sorted incoming mail
- Stamped and dated time of receipts
- Dispatched, examined, and sealed outgoing mail
- Weighed various types of mail to determine proper postage.
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Developed strong relationships with clients, providing excellent customer service and support.
- Optimized routing schedules to minimize transit times while reducing fuel consumption.
Groundskeeper
NYC Housing Authority
07.1999 - 07.2022
- Maintained grounds of residential dwelling
- Removed graffiti from walls, doors and floors
- Washed and repaired broken windows
- Pruned shrubs and trees to shape and improve growth of damaged leaves
- Answered Tenant inquiries concerning maintenance problems.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Upheld high safety standards on all tasks performed ensuring minimal accidents or injuries within the workplace.
- Managed comprehensive grounds maintenance schedules for optimal productivity and costeffectiveness.
CCA
New York City Police Department
03.2007 - 10.2021
- Provided a clean and comfortable work environment for all workers
- Performed maintenance tasks including sweeping, mopping and buffing
- Cleaned and sanitized bathrooms
- Collected, sorted and disposed of garbage.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
Seasonal Aide
City of NY Parks & Recreation
07.2002 - 01.2003
- Provided a clean and safe environment for all park patrons
- Performed maintenance tasks including repairs, sweeping and gardening
- Cleaned and sanitized bathrooms
- Identified hazardous materials and reported them to the supervisor
- Collected, sorted and disposed of garbage.
Education
High School Diploma -
Bushwick High School
Brooklyn, NYSkills
- Warehouse Management
- Transportation Management
- Fleet Management
- Route Optimization
- Safety awareness
- Supply Management
- Hand-Eye Coordination
Timeline
CCA
New York City Police Department
03.2007 - 10.2021
Seasonal Aide
City of NY Parks & Recreation
07.2002 - 01.2003
Carrier
United Postal Service
07.1999 - 07.2022
Groundskeeper
NYC Housing Authority
07.1999 - 07.2022
High School Diploma -
Bushwick High School
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