Felicia Kirvin
Dallas,TX
Summary
Dedicated culinary professional with a strong work ethic and team player attitude, previously at Paul Quinn College. Proven track record in enhancing food quality and safety compliance while streamlining operations. Skilled in menu planning and inventory management, ensuring exceptional service and cleanliness in high-volume environments.
Overview
21
21
years of professional experience
Work History
Meal Attendant
Parkland Hospital
Dallas, TX
07.2024 - Current
- Provided exceptional patient service, ensuring comfort and addressing needs promptly.
- Assisted healthcare staff with daily operations, facilitating efficient workflow and communication.
- Maintained cleanliness and organization in patient areas, supporting infection control protocols.
- Monitored supplies and equipment, reporting shortages to ensure uninterrupted patient care.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Collaborated with team members to improve overall service quality and guest experience.
Lead Cook
Paul Quinn College
Dallas, TX
02.2009 - 08.2017
- Supervised kitchen staff to ensure consistent food quality and safety compliance.
- Developed and implemented training programs for new cooks, enhancing team performance.
- Streamlined food preparation processes, reducing waste and increasing efficiency in service delivery.
- Coordinated menu planning with nutrition guidelines, supporting health initiatives on campus.
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
- Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
- Collaborated with catering teams for special events, enhancing guest satisfaction through exceptional service.
- Ensured adherence to sanitation standards through regular inspections and staff training sessions.
- Supervised line cooks to monitor food safety and order accuracy.
- Reduced food waste by closely monitoring inventory levels and developing creative recipes to utilize surplus ingredients.
Cook
Windsor Gardens Nursing Home
Dallas Texas
06.2005 - 05.2010
- Prepared and cooked meals following dietary guidelines for residents.
- Ensured kitchen cleanliness and compliance with health regulations.
- Managed inventory, ordering supplies to maintain optimal stock levels.
- Collaborated with dietary staff to create nutritious meal plans.
- Developed special menus for events, accommodating various dietary needs.
- Monitored food quality and presentation to meet high standards of service.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Education
GED -
Wyndham
Gatesville, TX07-1995
Skills
Strong work ethic
Team player attitude
Reliability and punctuality
Cleanliness and hygiene
Timeline
Meal Attendant
Parkland Hospital
07.2024 - Current
Lead Cook
Paul Quinn College
02.2009 - 08.2017
Cook
Windsor Gardens Nursing Home
06.2005 - 05.2010
GED -
Wyndham