FELICIA L. LEFTHAND

• Assisted in planning, directing and coordinating events, mail distribution, records and information management, custodial operations and facilities planning and other office support.

• Assisted in planning, directing and coordinating events, mail distribution, records and information management, custodial operations and facilities planning and other office support.

• Customer service with computer and electronic scanners, cash register, processed debit/credit card transactions, received and disbursed money.

• Client intake is conducted along with Medicaid verification, filing/data entry, proofread documents, sort benefit checks and keep payment records, prepare mailings, answer phones and deliver messages for WIC office/ NM Dept. of Health.

• Used electronic scanners, cash registers, processed debit/credit card transactions and validated checks, received and disbursed money.

Assisted in planning, directing and coordinating events, mail distribution, records and information management, custodial operations and facilities planning and other office support.

• Customer service, used electronic scanners, cash registers, processed credit card transactions and validated checks, received and disbursed money, end of shift report, accountability, servers permit required and attained.

• Customer service, used electronic scanners, cash registers, processed credit card transactions and validated checks, received and disbursed money, end of shift report, accountability, cooked, maintained and stocked shelves.

• Customer service, used electronic scanners, cash registers, processed credit card transactions and validated checks, managed and balanced cash transactions, trained new employees on protocol and procedures, end of shift report, accountability, servers permit required, maintained and stocked shelves.

• Assisted patrons by registering and assigning cards to guests and issuing accounts, operated photo copiers, fax and other office equipment, proofreading of marketing announcements, prepared mailings and documents, answered telephones, took and delivered messages.

• Performed filing, data entry, operated copiers and other office equipment, answered phones, took and delivered messages.

• Assisted customers with cable and billing, performed clerical duties such as answering phones, filing, data entry, copying, online billing, record keeping, customer service.

• Set up accounts, took payments over the phone, provided technical support, customer service needs and assessments, evaluated customer satisfaction services.

• Processed cash at employee window, issued jackpot winnings to customers, prepared appropriate documentation for complex shift reports and W-9 tax statements, trained new employees on protocol and procedures, managed and balanced cash transactions daily, customer service with customer satisfaction.

• Video rentals, customer service and satisfaction, clerical work, data entry, account set up and management.