Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Fuentes

Bertram

Summary

  • Looking for a challenging position in a diverse and ethical company where I can learn a new skill set.


  • Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments.


  • Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Burnet Eye Care
06.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Self-motivated, with a strong sense of personal responsibility.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-out process.

Payroll Administrator

Marques Ventures
09.2022 - 05.2024
  • Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
  • Calculated payroll deductions by accurately using [software] and processed payroll to meet preset requirements.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Submitted reports on payroll activities.

Accounts Receivable Clerk

Bear Energy Services, LLC
05.2022 - 09.2022
  • Performed bank reconciliations, accounts payable/receivable, invoicing, billing, Collections, balance records, and vendor payments.
  • Improved the company’s direction by putting customers first and making changes based on feedback.

Payroll Data Processor

Bear Energy Services, LLC
02.2021 - 05.2022
  • Protect employee privacy and payroll operations by keeping all information confidential
  • Used QuickBooks to accurately calculate payroll deductions and processed payroll to meet predetermined deadlines.
  • Processed payroll for more than 70 employees on a weekly basis.
  • Solved issues, improved operations, and provided excellent customer service.
  • Had an excellent attendance record and was always on time for work
  • Responded to employee questions and request for information in timely and knowledgeable fashion.
  • Handled employee W-9 and I-9 forms, as well as benefits and vacation time.

Fleet Manager

Bear Energy Services, LLC
02.2021 - 01.2022
  • Maintain proper vehicle inspections
  • Followed safety protocols to ensure that equipment and materials were used properly and efficiently
  • Oversaw driver information, such as estimated and planned arrival times, which aided in the scheduling of all repairs and maintenance.
  • Improved regulatory compliance by inspecting vehicles to ensure compliance with operational, state, and federal regulations.
  • Pick up parts and materials when needed, monitor vehicles on GPS software.

Store Manager

Mojo Coffee
01.2017 - 01.2020
  • MANAGED AND TRAINED STAFF
  • SCHEDULING
  • PAYROLL
  • INVENTORY
  • CUSTOMER RELATIONS
  • BARISTA

Education

High School Diploma -

Burnet High School
Burnet, TX
01-2008

Skills

  • Computer Literate
  • QuickBooks
  • Communications
  • Payroll
  • Map reading and navigations
  • Vehicle maintenance
  • Recordkeeping
  • Cost control and tracking
  • Team building
  • Data review and input
  • Customer service-oriented
  • Fleet monitoring
  • Customer service
  • Data entry
  • Computer skills
  • Office administration

Timeline

Administrative Assistant

Burnet Eye Care
06.2024 - Current

Payroll Administrator

Marques Ventures
09.2022 - 05.2024

Accounts Receivable Clerk

Bear Energy Services, LLC
05.2022 - 09.2022

Fleet Manager

Bear Energy Services, LLC
02.2021 - 01.2022

Payroll Data Processor

Bear Energy Services, LLC
02.2021 - 05.2022

Store Manager

Mojo Coffee
01.2017 - 01.2020

High School Diploma -

Burnet High School