FELICIA LYONS
Lawrenceville,GA
Summary
Driven Ramp Agent with proven expertise in aircraft safety checks and team leadership, honed at Delta Air Lines, Inc. Excelled in weight/balance loading and fostering a dependable team environment, ensuring over 100 daily flights operated smoothly. Skilled in inclement weather tolerance and efficient baggage handling, significantly reducing departure delays through meticulous load planning and safety oversight. Deadline-oriented Ramp Agent with experience in commercial aviation industry at large hub airport. Polished and efficient with desirable communication skills. Lifts up to 75 pounds and adheres to commercial airline protocols. Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through 17 years of aviation experience. Deadline-oriented Ramp Agent with experience in commercial aviation industry at large hub airport. Polished and efficient with desirable communication skills. Lifts up to [Number] pounds and adheres to commercial airline protocols.
Overview
16
16
years of professional experience
Work History
Ramp Agent
Delta Air Lines, Inc
09.2008 - Current
- Stocked aircraft cabins with necessary equipment and supplies.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Connected electrical power unit and hoses to aircraft.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 5 daily flights.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Transferred luggage from aircraft to collection areas safely using equipment.
- Guided aircraft into and out of parking positions using hand signals.
- Deiced aircraft before takeoff for safety during inclement weather.
Education
High School Diploma -
LOUIS D BRANDEIS HIGH SCHOOL
New York, NY06.1989
Skills
- Pushback and towing
- Weight/balance loading
- Aircraft Sanitation
- Inclement Weather Tolerance
- Aircraft Safety Checks
- Team Leadership
- Weight and Balance Determination
- Heavy Lifting
- Ramp Checklist Completion
- Load Planning
- Baggage handling
- Loading and unloading
- Dependable and Responsible
Timeline
Ramp Agent
Delta Air Lines, Inc
09.2008 - Current
High School Diploma -
LOUIS D BRANDEIS HIGH SCHOOL
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