Evan Villasenor
Sun Valley,CA
Overview
13
13
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Farmers Insurance
North Hollywood, CA, US
07.2023 - Current
- Calculate quotes and educate potential clients on insurance options.
- Recommend type and amount of coverage based on analysis of customers' circumstances using sales techniques.
- Establish trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
- Deliver first-contact resolution rates when assisting clients with inquiries about premiums or billing issues.
- Retain existing clientele by regularly reviewing their policies and recommending adjustments as needed to maintain optimal coverage.
- Develop sales leads from direct referrals.
- Currently help manage the office I’m located at.
Insurance Sales Agent
Adriana's Insurance
Canoga Park, CA, US
12.2022 - 06.2023
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Generated quotes and proposals for clients to match individual needs.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Actively pursued continuing education opportunities to remain current with industry regulations and trends.
Supervisor
SOGNO TOSCANO
Commerce, CA, US
02.2021 - 11.2022
- Maintained cleanliness and a fully stocked warehouse/ inventory control.
- Shipping & recieving.
- E-commerce.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Handler
FedEx Express
North Hills, CA, US
11.2020 - 12.2020
- Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
- Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.
- Safeguarded package security through adherence to company protocols and careful monitoring of access points.
Car Salesman
Boktor motors
North Hollywood, CA, US
09.2018 - 03.2020
- Participated in training programs to enhance product knowledge and sales techniques, resulting in increased personal success rates.
- Maintained up-to-date knowledge of current automotive trends, products, and competitors to stay competitive in the market.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Efficiently completed paperwork related to sales transactions, adhering to company guidelines while minimizing errors or delays.
Detailer/Driver
Burbank auto detail
Burbank, CA, US
07.2011 - 08.2018
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Provided exceptional customer service and addressed customer inquiries.
- Washed and waxed vehicle bodies for professional shine.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
Education
High school diploma -
Sun Valley High School
Sun Valley, CA06.2011
Skills
- Packaging
- Customer service
- Box Truck
- Forklift
- Shipping & receiving
- E-commerce
- Order picking
- Warehouse Experience
- Delivery Driver Experience
- Load & Unload
- Freight
- Pallet Jack
- Bilingual
- Inventory control
- Sales
- Training & development
Certification
- Non-CDL Class C, Forklift Certification
- Driver's License
- Licensed Insurance Agent, 12/01/22
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Licensed Insurance Agent
Farmers Insurance
07.2023 - Current
Insurance Sales Agent
Adriana's Insurance
12.2022 - 06.2023
Supervisor
SOGNO TOSCANO
02.2021 - 11.2022
Handler
FedEx Express
11.2020 - 12.2020
Car Salesman
Boktor motors
09.2018 - 03.2020
Detailer/Driver
Burbank auto detail
07.2011 - 08.2018
High school diploma -
Sun Valley High School
- Non-CDL Class C, Forklift Certification
- Driver's License
- Licensed Insurance Agent, 12/01/22