Overview
Work History
Education
Skills
Timeline
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Felicia McKnight

Linden,NJ

Overview

4
4
years of professional experience

Work History

Front Desk Assistant

Montclair State University
10.2021 - Current
  • I work for the University's Center for Academic Success and Tutoring (C.A.S.T)
  • Always arrive 20-30 minutes early before my shift and set out the name tags for the tutors
  • Clean up the office and set it up for the tutoring sessions
  • Support the scheduling and execution of tutoring, supplemental instruction, and workshops online for freshman, transfer, and adult learner students
  • Collaborate with a team of diverse professionals, graduate students, and undergraduate staff to support the learning of all students.

Sales Associate

G by Guess
04.2021 - Current
  • Operated cash registers and processed transactions for 80 to 100 customers per day
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks
  • Selected, recommended and located merchandise based on customer needs and desires
  • Maintained back stock
  • Greeted customers and attended to their needs
  • Respond to customer inquiries and complaints in a timely and professional manner
  • Provide product and service information to customers.

Kitchen Staff

Chick-fil-A
12.2020 - 04.2021
  • Assembled sandwiches, and followed food safety and quality procedures
  • Unloaded the food supplies and placed them in storage
  • Mop, sweep, removed trash, and cleaned my station
  • Followed the safety and cleaning policies
  • Communicated clearly with my team members and leaders
  • Checked the food quality and temperature.

Education

Undergraduate in Psychology - Forensic Psychology

Montclair State University
Montclair, NJ
05.2026

High school diploma -

Linden High School
Linden, NJ
06.2021

Skills

  • Customer service (1 year)
  • Front desk (1 year)
  • Computer skills (5 years)
  • Microsoft Office (5 years)
  • Windows (5 years)
  • Communication skills

Timeline

Front Desk Assistant

Montclair State University
10.2021 - Current

Sales Associate

G by Guess
04.2021 - Current

Kitchen Staff

Chick-fil-A
12.2020 - 04.2021

Undergraduate in Psychology - Forensic Psychology

Montclair State University

High school diploma -

Linden High School

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Felicia McKnight