Felicia Morgan
Whitsett,NC
Summary
Skilled Phlebotomist Processor and Laboratory Technician with a proven track record at Novant He and Piedmont Carolina Medical, showcasing expertise in venipuncture and laboratory safety protocols. Demonstrated ability to enhance patient experience and maintain high accuracy in test results, complemented by effective communication and compassionate care.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Phlebotomist Processor
Novant He
07.2021 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Communicate with the nurses, patient and doctors about patient's laboratory order's.
Coach Bus Driver
Academy Bus LLC.
07.2015 - 03.2020
- Kept accurate logs of hours driven, miles traveled, fuel consumption, and vehicle maintenance for regulatory compliance purposes.
- Collaborated with dispatchers to effectively communicate updates on route changes, traffic conditions, or other pertinent information affecting trips.
- Mentored junior drivers by providing constructive feedback on their driving performance to promote continuous improvement and professional growth.
- Resolved passenger disputes diplomatically while maintaining professionalism at all times during challenging circumstances.
Laboratory Technician
Piedmont Carolina Medical
02.2000 - 12.2014
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Educated patients about their health care.
Education
Associate of Applied Science - Medical Technology
Guilford Technical Community College
Jamestown, NC05-2023
Associate of Applied Science - Nursing
Alamance Community College
Graham, NC05-2014
Skills
- Venipuncture
- Data entry experience
- Traffic laws compliance
- Laboratory safety protocols
Certification
- Certified Data Professional NHA
- NC 20352544 Driver's License
- CPR/AED Certification
Languages
English
Full Professional
Timeline
Phlebotomist Processor
Novant He
07.2021 - Current
Coach Bus Driver
Academy Bus LLC.
07.2015 - 03.2020
Laboratory Technician
Piedmont Carolina Medical
02.2000 - 12.2014
Associate of Applied Science - Medical Technology
Guilford Technical Community College
Associate of Applied Science - Nursing
Alamance Community College
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