Customer Service Representative and Flexible Manager who excels in a fast-paced environment looking for a position with growth opportunities. I'm focused on greeting all customers in a friendly, welcoming manner. Seeking added responsibilities to help restaurant operations run well. Energetic Manager with years of experience as a fast food crew member, dishwasher and team player. Enjoys interacting and working with others.Also loves helping solve problems with my health care members with their health care issues and needs.
I speak with members about their benefits. Also, I explained to them why they claims denied. Call providers to see what we can do to get a member Claim process a little faster. Also help with prior authorizations.