Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Felicia Nashion

Springdale,AR

Summary

Driven and decisive professional offering several years of customer experience skills while multitasking in between calls, hires, customers and/or patients and operating different systems. Flexible and focused with expertise in recruitment, training, quickly mastering new skills and complex problem resolution.

Overview

7
7
years of professional experience

Work History

Onboarding Specialist II

JB Hunt Transportation
Lowell, AR
05.2022 - 12.2023
  • receiving both inbound/outbound calls of potential candidates to drive under JB Hunt
  • Scheduling drug tests, physicals, learning videos and start dates
  • Aided communication between candidate and hiring manager, reaching out to candidates directly.
  • Conducted orientation sessions to introduce company policies and procedures.

Admissions Counselor I

Arkansas Children's Hospital Northwest
Springdale, AR
07.2019 - 05.2023
  • Scheduling patients while meeting copays and performance goals by management.
  • Checking in/out patients
  • Faxed out referrals to the correct facilities doctor recommends for their patients
  • admin work, collecting and updating new/old patients information

Resolution Specialist

Walmart Home Office
Bentonville, AR
11.2018 - 05.2019
  • Resolved or get a resolution to a customer's dissatisfaction
  • take inbound/outbound calls as well as through emails
  • Assisted our store associates with online orders or ordering fixtures for their stores.

Member Service Representative

Sam's Club
Bentonville, AR
08.2016 - 04.2017
  • Consistently generated additional revenue through skilled sales techniques.
  • Assisted customers over phone or in person regarding stores operations, products, returns, claims, and orders.
  • Greeted customers upon entrance and handled all cash/credit transactions.

Education

High School Diploma -

Springdale High School
Springdale, AR
05-2012

Skills

  • Policy understanding
  • Performance Tracking
  • Typing Speed of 55 WPM
  • Highly motivated and self sufficient
  • Excellent written and verbal communication
  • Sufficient at multitasking

Languages

English
Professional
Marshallese
Professional

Timeline

Onboarding Specialist II

JB Hunt Transportation
05.2022 - 12.2023

Admissions Counselor I

Arkansas Children's Hospital Northwest
07.2019 - 05.2023

Resolution Specialist

Walmart Home Office
11.2018 - 05.2019

Member Service Representative

Sam's Club
08.2016 - 04.2017

High School Diploma -

Springdale High School

Similar Profiles

CREATE PROFILE
Felicia Nashion