Felicia Parker-lopez
Ankeny,IA
Summary
Skilled Nail Technician with a proven track record at Wonder Nails and Nail Technology Academy, enhancing client satisfaction through exceptional customer service and advanced nail art techniques. Mastered acrylic application and sanitation procedures, significantly expanding client base. Demonstrates strong time management and interpersonal skills, ensuring high-quality, creative nail solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Nail Technician
Wonder Nails
12.2023 - 11.2024
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Offered advice and recommended products to improve and maintain nails.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
Nail Technician
Nail Technology Academy
03.2022 - 12.2023
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Offered advice and recommended products to improve and maintain nails.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
Education
Bachelor of Science - Psychology
University of New Mexico
Albuquerque, NM12-2023
Holistic Studies
University of New Mexico
Albuquerque, NM12-2023
Nail Technology Academy
Virginia Beach, VA05-2023
High School Diploma -
CATA
Albuquerque, NM05-2011
Skills
- Customer service
- Nail extensions
- Time management
- Nail art techniques
- Sanitation procedures
- Appointment management
- Nail preparation
- Acrylic application
Certification
- Licensed Nail Technician - [State] Board of Cosmetology.
Timeline
Nail Technician
Wonder Nails
12.2023 - 11.2024
Nail Technician
Nail Technology Academy
03.2022 - 12.2023
- Licensed Nail Technician - [State] Board of Cosmetology.
Bachelor of Science - Psychology
University of New Mexico
Holistic Studies
University of New Mexico
Nail Technology Academy
High School Diploma -
CATA
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