Felicia Price
Jamestown,ND
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
5
5
years of professional experience
Work History
Front Desk Attendant
Fairfield By Marriott
2023.05 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
- Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
- Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
CNA
Healthcare Resolutions
2019.01 - 2022.07
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
High School Diploma -
Century High School
BismarckCNA 56971 -
Burdick Job Corp
MinotSkills
- Strong multitasking
- Problem-solving skills
- Microsoft Office knowledge
- Guest Relations
- Supply Stocking
- Time Management
- Empathy and patience
references Paulette Jacobson
She was the Director of nursing for a nursing home I traveled to a lot
319-830-3947
pjacobson@pillarcv.com
Timeline
Front Desk Attendant
Fairfield By Marriott
2023.05 - Current
CNA
Healthcare Resolutions
2019.01 - 2022.07
High School Diploma -
Century High School
CNA 56971 -
Burdick Job Corp