Summary
Overview
Work History
Education
Skills
Websites
Interests
Timeline
Generic

Jack Bong

Shoreline

Summary

Diligent worker with solid background in customer service and administrative support. Consistently facilitated smooth operations at front desk by addressing guest inquiries and managing bookings efficiently. Demonstrated strong communication and organizational skills to enhance guest satisfaction and streamline processes.

Overview

8
8
years of professional experience

Work History

Front Desk Attendant

Harbor Square Athletic Club Tennis Center
08.2021 - Current
  • Managed front desk operations, ensuring smooth check-in and check-out processes for members and guests.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance member satisfaction.
  • Coordinated scheduling of court reservations and tennis lessons, optimizing facility usage and member engagement.

Volunteer - General Support

Seattle/King County Clinic
04.2025 - 04.2025
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Head Teaching Pro

Klahaya Swim and Tennis Club
06.2019 - 08.2021
  • Developed training programs to enhance athletes' skills and performance in competitive tennis.
  • Mentored junior coaches, fostering professional development and improving coaching techniques across the club.
  • Organized seasonal tournaments, managing logistics to ensure smooth operations and positive participant experiences.

Women's Tennis Team Manager

Washington State University Athletics
09.2017 - 04.2021
  • Coordinated coverage of athletic events, ensuring accurate reporting and timely updates.
  • Collaborated with coaching staff to gather information for player profiles and game previews.
  • Streamlined communication processes between departments to improve collaboration and information flow.

Education

Bachelor of Arts - Business Administration - Finance Major and Accounting Major

Washington State University
Pullman, WA
12.2021

Skills

  • Strong multitasking
  • Problem-solving skills
  • Efficient organization
  • Customer service
  • Basic accounting
  • Proficient in Excel

Websites

Interests

  • Tennis - My favorite sport and form of physical activity
  • Movies - One way I like to relax and wind down during the weekend
  • Family and friends - Enjoy quality time spent with those close to me

Timeline

Volunteer - General Support

Seattle/King County Clinic
04.2025 - 04.2025

Front Desk Attendant

Harbor Square Athletic Club Tennis Center
08.2021 - Current

Head Teaching Pro

Klahaya Swim and Tennis Club
06.2019 - 08.2021

Women's Tennis Team Manager

Washington State University Athletics
09.2017 - 04.2021

Bachelor of Arts - Business Administration - Finance Major and Accounting Major

Washington State University

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