Felicia Rambert
Memphis,TN
Summary
Seeking a WFH career with excellent pay, opportunities to grow within and awesome benefits. Also, seeking a FT Armed Security position with benefits. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Black Flag Security
10.2023 - Current
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
Armed Security Officer
Security One Inc.
10.2023 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Issued access cards to authorized personnel to monitor access points.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Investigated suspicious activities and persons to maintain security of premises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Unarmed Patrol Security Officer
Phelps Security LLC.
07.2023 - 09.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Loan Tech. • Auditor
Nuvasive, Inc
05.2022 - 08.2022
- Daily inspected medical devices, to ensure all instruments were clean, undamaged, and operating as originally designed.
Corvid Warehouse Specialist • Freezer
AmeriSourceBergen
10.2021 - 02.2022
- Processed Covid 19 orders as well as replenished locations with antiviral medications…picked, packed, and shipped refrigerated medicines.
Data Entry Specialist
People Mark Staffing (Smith&Nephew)
01.2020 - 01.2021
- Performed several clerical duties such as keying data into company's system, tracking inventory of raw goods, damages, scraps of defected medical device parts.
Medical Shipping Clerk
Teleflex Medical
01.2013 - 01.2016
- Audited incoming palletized shipments, confirmed all required products was accounted for by PO #, Printed shipping labels, made exceptions when needed
- Picked, packed missing or damaged products in the event damages or shortages found.
Collections Specialist
Nation's Bankers Trust
01.2007 - 01.2013
- Maintained an outstanding portfolio by keeping clients current with factoring funds provide in advance to NBT clients
- Contacting clients by phone, emails, faxes to arrange pay off of funded advancements
- Occasionally requested company's attorney required forms to contact delinquent clients before taking client to legal court for payments.
Education
No Degree - Cosmetology
Tennessee Academy of Cosmetology - Memphis
Memphis, TN02.2015
High School Diploma -
East High
Memphis, IN06.1998
Skills
- Excellent Customer Service Representative
- Call center
- Collections
- Data entry
- Hair stylist
- Strong medical warehouse background
- Awesome communications skills
- Excellent in handling situations under pressure
- Strong written, and verbal communications ability Very transparent individual with all types of human beings Very compassionate in anything that I put my hands to do
- Public Safety
- Body armor usage
- Report Writing
- Guest Relations
- Incident documentation
- Surveillance monitoring
- De-Escalation Techniques
- Crowd Control
- Perimeter security
- Defensive Tactics
- Access Control
- Survival Skills Training
Education Experience
- Tennessee Academy of Cosmetology, Memphis, TN
- East High School, Memphis, TN
Leadership Experience
- Formally volunteered with Beyond Reach a nonprofit organization.
- Memphis City School former mentor program.
- Formal volunteer with local church youth group.
Personal Information
Title: Clerical Specialist
References
Available upon request.
Certification
- Certified Active Shooter Trained, Black Flag Security - 2023.
- Certified Tennessee Carrier State of Tennessee 2021
Languages
English
Full Professional
Timeline
Armed Security Officer
Black Flag Security
10.2023 - Current
Armed Security Officer
Security One Inc.
10.2023 - Current
Unarmed Patrol Security Officer
Phelps Security LLC.
07.2023 - 09.2023
Loan Tech. • Auditor
Nuvasive, Inc
05.2022 - 08.2022
Corvid Warehouse Specialist • Freezer
AmeriSourceBergen
10.2021 - 02.2022
Data Entry Specialist
People Mark Staffing (Smith&Nephew)
01.2020 - 01.2021
Medical Shipping Clerk
Teleflex Medical
01.2013 - 01.2016
Collections Specialist
Nation's Bankers Trust
01.2007 - 01.2013
No Degree - Cosmetology
Tennessee Academy of Cosmetology - Memphis
High School Diploma -
East High
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