Felicia Riley
Lansdowne,PA
Summary
Professional with experience in healthcare, prepared for this role. Strong ability to adapt to changing needs and collaborate effectively with teams. Skilled in patient care, medical terminology, and basic clinical procedures. Reliable and results-driven, with focus on achieving positive health outcomes and maintaining high standards in all tasks.
Overview
16
16
years of professional experience
Work History
Telehealth Coordinator
University of Pennsylvania
05.2022 - Current
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Improved patient satisfaction by efficiently registering patients and verifying insurance information.
- Optimized appointment scheduling by accurately recording patient preferences and availability while balancing provider schedules.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Patient Care Technician
Abington Lansdale Hospital
10.2021 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Certified Medication Technician
Brightview Senior Living
06.2019 - 04.2024
- Maintained accurate records of dispensed medications, ensuring timely refills and proper disposal of expired or unused medications.
- Participated in regular training sessions to stay up-to-date on current medication guidelines, best practices, and regulatory requirements.
- Facilitated seamless pharmacy communications by liaising between pharmacists, physicians, and nursing staff regarding prescription orders and clarifications.
- Assisted in reducing medication errors by diligently cross-checking prescription information with patients'' medical histories.
Lead Medication Technician
Chelsea Senior Living
12.2008 - 06.2019
- Facilitated seamless transitions between shifts by providing thorough handoff reports to incoming staff members.
- Ensured proper medication storage and inventory management for optimal efficiency and compliance with regulations.
- Educated patients about potential side effects, interactions, and precautions related to their medications.
- Trained new Medication Technicians, ensuring adherence to best practices and quality standards.
- Maintained accurate documentation of medication administration records, vital signs, and treatment plans for effective communication among the healthcare team.
Education
Associate of Science - Nursing
Delaware County Community College
Media, PA05-2025
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Phlebotomy Technician Certification (CPT) - National Healthcareer Association.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeInternshipWork Location
On-SiteRemoteHybridImportant To Me
401k matchPaid sick leaveHealthcare benefitsCareer advancementPersonal development programsWork-life balanceCompany CultureTimeline
Telehealth Coordinator
University of Pennsylvania
05.2022 - Current
Patient Care Technician
Abington Lansdale Hospital
10.2021 - Current
Certified Medication Technician
Brightview Senior Living
06.2019 - 04.2024
Lead Medication Technician
Chelsea Senior Living
12.2008 - 06.2019
Associate of Science - Nursing
Delaware County Community College
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