Summary
Overview
Work History
Education
Skills
Timeline
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Felicia Segerman

Los Angeles,CA

Summary

International Student driven by a proven track record of enhancing store performance at COS Century City, I excel in retail staff management and market analysis. My expertise in Adobe Creative Cloud and fostering teamwork has consistently driven positive outcomes. Fluent in Swedish and English, I adeptly negotiate and analyze trends to maximize profits and efficiency.

Overview

8
8
years of professional experience

Work History

Sales Floor Manager

COS Century City
08.2022 - 08.2023
  • Provided constructive feedback to senior management regarding areas of improvement leading to enhanced overall store performance.
  • Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
  • Demonstrated product and answered questions for prospective customers.
  • Trained and supported sales force with closing deals.

Associate Buyer (Internship)

Saffron Boutique
04.2021 - 05.2022
  • Maintained timely product deliveries by effectively communicating with vendors, merchants and distribution center.
  • Leveraged strong analytical skills to evaluate sales data, driving better-informed buying decisions that maximized profits.
  • Enhanced supplier relationships by negotiating contracts and securing advantageous pricing.
  • Collaborated with cross-functional teams to ensure timely delivery of products, improving overall supply chain performance.

Personal Assistant

Private
09.2017 - 09.2018
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.

Promotion Planner

ICA Gruppen
04.2015 - 08.2017
  • Collaborated with cross-functional teams to align goals and ensure project success.
  • Optimized inventory control, reducing waste and improving costefficiency.
  • Identified potential risks, implementing mitigation plans to minimize impact on project timelines.
  • Worked directly with production personnel to resolve production scheduling issues and conflicts.

Shift Manager

Mcdonalds
02.2015 - 04.2017
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

Bachelor of Science - Fashion Merchandising

California State University Northridge
Northridge, CA
05.2025

Associate of Science - Fashion Merchandising

Santa Monica College
Santa Monica, CA
08.2022

Skills

  • Keyholder
  • Retail Staff Management
  • Product presentation
  • Inventory Management
  • Adobe Creative & Cloud
  • Microsoft Excel
  • Numbers & Negotiation
  • Market Analysis & Trend Forecasting
  • Swedish (Fluent) & English (Fluent)

Timeline

Sales Floor Manager

COS Century City
08.2022 - 08.2023

Associate Buyer (Internship)

Saffron Boutique
04.2021 - 05.2022

Personal Assistant

Private
09.2017 - 09.2018

Promotion Planner

ICA Gruppen
04.2015 - 08.2017

Shift Manager

Mcdonalds
02.2015 - 04.2017

Bachelor of Science - Fashion Merchandising

California State University Northridge

Associate of Science - Fashion Merchandising

Santa Monica College

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Felicia Segerman