Felicia Smith
Bryce
Coy,AL
1
Language
24
years of professional experience
Detail-oriented Custodian experienced in maintaining clean, safe environments through effective cleaning and sanitation techniques. Enhanced facility upkeep through collaboration, strong organizational skills, and proactive problem-solving. Committed to delivering high-quality service while adapting to changing priorities and ensuring operational efficiency.
Work History
Custodian
2 Years- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
- Streamlined facility maintenance by promptly addressing minor repairs.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
- Maintained cleanliness and safety standards in classrooms, hallways, and restrooms.
- Performed routine inspections to identify maintenance needs and hazards.
- Operated cleaning equipment efficiently to ensure optimal facility conditions.
- Collaborated with staff to develop improved cleaning schedules and procedures.
- Trained new custodial staff on best practices for sanitation and safety protocols.
- Delivered exceptional customer service in high-pressure dining environments.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to coordinate food preparation and presentation.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Trained new servers on menu knowledge, service techniques, and restaurant policies.
- Assisted in inventory management, tracking supplies and minimizing waste effectively.
- Implemented feedback mechanisms to enhance guest experience and service quality.
Custodian
6 Years 5 Months- Maintained cleanliness and organization in all areas to ensure a safe environment.
- Operated and maintained cleaning equipment, including floor buffers and vacuums.
- Implemented effective waste disposal procedures to enhance recycling efforts.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Trained new custodial staff on safety protocols and operational procedures.
- Developed efficient cleaning schedules to optimize workflow across facilities.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Led initiatives to adopt eco-friendly cleaning practices, reducing chemical usage effectively.
- Collaborated with management to improve cleaning processes for enhanced productivity.
- Replaced and refilled paper towel and toilet paper dispensers for users' convenience.
- Moved furniture for cleaning and set up for special events.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Checked in and stocked inventory throughout the facility.
- Reported damages and hazardous conditions to management for further action.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Ran a variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Cleaned equipment and machinery to maintain in optimum working condition.
Manager
15 Years 1 Month- Oversaw daily restaurant operations, ensuring high standards of food quality and customer service.
- Trained and mentored staff to enhance team performance and maintain operational efficiency.
- Implemented inventory management systems, reducing waste and optimizing supply chain processes.
- Analyzed sales trends to develop targeted marketing strategies boosting customer engagement.
- Coordinated scheduling and staffing to align with peak business hours, improving labor efficiency.
- Conducted regular audits of health and safety compliance, fostering a safe working environment.
- Cross-trained existing employees to maximize team agility and performance.
- Mentored junior consultants, fostering skill development and knowledge sharing within the team.
- Conducted market research to inform client strategies and drive competitive advantage.
- Implemented change management strategies to enhance organizational effectiveness.
- Collaborated with clients to define project scopes, ensuring alignment with business goals.
Education
GED
- 3.4 GPA
Skills
Cleaning and sanitizing
Independent worker
Floor maintenance
Sanitation techniques
Waste disposal
Damage reporting
Facility operations
Cleaning techniques
Attention to detail
Customer-oriented
Cleaning equipment operation
Team collaboration
Sanitation practices
Housekeeping
Maintenance reporting
Responsible and dependable
Waste management
Task management
Languages
English
Professional Working
Timeline
Custodian
Bryce
07.2024 - CurrentRead More
Custodian
Jack's
02.2018 - 07.2024Read More
Manager
Hardee's
01.2003 - 02.2018Read More
Wilcox Central High
GED
Read More