Felicia Square
Katy,TX
Summary
Dynamic and dedicated professional with extensive experience in customer service at Memorial Hermann Hospital. Proven ability to enhance customer satisfaction through effective communication and efficient service. Skilled in cash handling and inventory management, demonstrating reliability and a strong work ethic. Committed to maintaining a welcoming atmosphere and ensuring safety protocols are followed.
Overview
2025
2025
years of professional experience
Work History
Cashier/Dietary
Memorial Hermann Hospital
- Collaborated with team members to maintain smooth operations during peak hours or staff shortages.
- Maintained cleanliness of the fuel station, ensuring a welcoming atmosphere for patrons.
- Enhanced customer satisfaction by providing efficient and courteous fueling services.
- Handled emergency situations effectively, implementing procedures such as shutting off pumps or contacting authorities when necessary.
- Educated customers on proper refueling procedures to prevent accidents or damage to vehicles and equipment.
Cashier
Walmart
- Participated in ongoing training sessions to stay updated on industry regulations, safety protocols, and product offerings.
- Provided exceptional customer service, addressing inquiries and resolving concerns in a timely manner.
- Assisted in inventory management, keeping track of fuel levels and reporting supply needs promptly.
- Managed long lines efficiently by directing traffic flow and maintaining clear communication with patrons waiting for service.
Cashier
Doller Tree
Cashier
Dollar General Market
Cashier
Murphy Gas Station
Cashier
Shell Gas Station
Fuel Attendant
Kroger Grocery
Cypress, TX
08.2022 - 04.2024
- Completed daily reports, documenting sales figures, inventory levels, and any notable incidents during shifts.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
Education
High School Diploma -
Alice Fortier St High School
Orleans, CA05.1995
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Reliability and punctuality
- Money handling
- Cash handling
- Customer service excellence
Timeline
Fuel Attendant
Kroger Grocery
08.2022 - 04.2024
Cashier/Dietary
Memorial Hermann Hospital
Cashier
Walmart
Cashier
Doller Tree
Cashier
Dollar General Market
Cashier
Murphy Gas Station
Cashier
Shell Gas Station
High School Diploma -
Alice Fortier St High School