Felicia Svetkovich
San Francisco,Calif.
Summary
Masters of Law Graduate from ABA Law School; University of Arkansas, Little Rock; 01/2024 and an ABA Paralegal / A/S Degree in Paralegal Studies 2020 from Fullerton College. Pro-bono experience at the Orange County LGBT Center conducting classes on DMV name change and credit issues and at American River College Legal Clinic Program assisting clients in Cal Fresh SNAP/Medi-CAL program. Previous Employment: Sworn Criminal Investigator protecting the consumer for 12 years with the State of California; DMV; Bureau of Investigations/Audits and Reserve Police Officer at Anaheim Police Department. Transitioned into the private sector and owned my own Farmers Insurance Agency/Crosby Insurance as an insurance agent/ claims administrator; 2000-2008.
Experienced Paralegal proficient in managing large caseloads, meeting deadlines under pressure, and exercising independent judgment. Skilled in collecting, organizing, analyzing, and disseminating information with attention to detail and accuracy. Drafts briefs, legal memorandums, motions, and correspondence within defined practices and policies.
Overview
42
42
years of professional experience
Work History
Owner
Svetkovich Paralegal
San Francisco, CA
01.2020 - Current
- Provide legal services to citizens that cannot afford an attorney such as legal document preparing, small claims filing, filling out court forms, DMV services, landlord/tenant issues, transgender services, name/gender change documents
ABA Paralegal
Orange County LGBT Center
Santa Ana, CA
01.2020 - 01.2021
- Present Bro-Bono Monthly classes live at the center, and via zoom due to Covid-19
- Present name/gender change class for patrons of the center, and credit issues, as was a DMV investigator for the State of CA
- Expert in DMV/government documents
- Present 20-min class with Q&A overall procurement of Government Issued ID Documents
- Provide insight into Law Enforcement practice of identify of documents geared to the transgendered community, to avoid discrimination
Water Treatment Plant/Distribution Operator
CH2M Hill
Ft. Irwin, CA
01.2015 - 01.2016
- Provide Potable water/Wastewater services for all facilities throughout Ft. Irwin
- In charge of operating potable water treatment/Reverse Osmosis Plant and sodium hypochlorite generating stations
- Diagnose, calibrate, repair systems including dosing mechanisms to provide safe during water for all of Ft. Irwin
- Inspect and test systems daily to ensure water quality standards are met; maintenance and repair of lines, valves, and related equipment, on-call status.
Water Treatment Plant Operator
Acepex Management Company
Camp Pendleton, CA
01.2013 - 01.2014
- Provide Potable water for all facilities throughout Camp Pendleton
- In charge of operating 9 sodium hypochlorite generating stations
- Diagnose, calibrate, repair systems including dosing mechanisms to provide safe during water for all of Camp Pendleton
- Inspect and test systems daily to ensure water quality standards are met; maintenance and repair of lines, valves, and related equipment, on-call status
- Check wells, booster pumps, calibrate and check sodium hypochlorite generator chlorinators, pressure booster/reducing stations, maintain and repair same and take monthly pumping rates
- Ensure chemical feed pumps are operating correctly
- Take water samples and tests for PH and chlorine residual and maintain proper levels in reservoirs and in over 500 miles of pipeline, and 35 reservoirs/tanks
- Flush, turn valves, respond to emergencies, log and record daily activities
Claims Administrator/Farmers Insurance
Farmers Insuance/Crosby Insurance
Anaheim Hills, CA
02.2000 - 01.2008
- Commercial Claims Administrator
- Also, a Commercial Lines agent; up to $5000 in sales premium
- Handled the smaller commercial lines accounts/ Supervised over 400 accounts
- California Licensed Insurance Career Agent for Farmers Insurance Group
- Involved in direct sales/marketing or P&C/Life, commercial products
- Grew my personal book of business from 0 to just under 300 accounts
Senior Special Investigator I
DMV Investigations/Audits
Riverside, CA
12.1988 - 02.2000
- Conducts Criminal and Administrative investigations against licensees and private parties relating to fraud, vin-switching, stolen vehicles, misrepresentation, perjury, odometer fraud, consumer fraud, advertising fraud, lemon-law violations, etc
- Considered an expert on California DMV issues; titling, counterfeit documents, advertising, California Drivers Licenses/ID Cards, automotive dealers, salespersons, driving schools, DMV printouts, etc.
- Processed intake and filing of 300 criminal cases with DA and City Attorneys
- Expert DMV witness on the stand
Investigator; Division of Weights/Measures
Dept of Consumer Affairs
Los Angeles, CA
01.1987 - 01.1989
- Enforcement of California Dept of Consumer Affairs, Dept
- Weights/Measures regarding their licensees
- Criminal/Administrative cases and/or warnings against firms after investigations stemming from consumer complaints
Reserve Police Officer
Anaheim Police Department
Anaheim, CA
01.1983 - 01.1985
- Served as a Level II Reserve Uniform Police Officer.
Education
Masters of Law -
Univ of Arkansas; Bowen School of Law
01.2023
A/S and ABA Paralegal Certificate - Paralegal Studies
Fullerton College
CA01.2020
JD - Part-time
Abraham Lincoln University
LA, Ca01.2018
Master of Environmental Engineering -
CSUF/Cal Poly Pomona
01.2017
A.S. - Wastewater Technology
Palomar College
San Marcos, CA01.2011
A.S. - Water Technology
Mt. San Jacinto College
Menifee, CA01.2008
B.A. - Criminal Justice
California State University, Fullerton
CA01.1987
A.A. - Police Science
Fullerton College
Fullerton, CA01.1984
Continuation of Paralegal classes
American River College
Sacramento, CASkills
- Microsoft Office Suite/ 365
- Adobe
- E-filing
- AI experience
Affiliations
- NALA/NALS, Paralegal Association(s)
- ABA
- National Society for Legal Technology, 06/19
Timeline
Owner
Svetkovich Paralegal
01.2020 - Current
ABA Paralegal
Orange County LGBT Center
01.2020 - 01.2021
Water Treatment Plant/Distribution Operator
CH2M Hill
01.2015 - 01.2016
Water Treatment Plant Operator
Acepex Management Company
01.2013 - 01.2014
Claims Administrator/Farmers Insurance
Farmers Insuance/Crosby Insurance
02.2000 - 01.2008
Senior Special Investigator I
DMV Investigations/Audits
12.1988 - 02.2000
Investigator; Division of Weights/Measures
Dept of Consumer Affairs
01.1987 - 01.1989
Reserve Police Officer
Anaheim Police Department
01.1983 - 01.1985
Masters of Law -
Univ of Arkansas; Bowen School of Law
A/S and ABA Paralegal Certificate - Paralegal Studies
Fullerton College
JD - Part-time
Abraham Lincoln University
Master of Environmental Engineering -
CSUF/Cal Poly Pomona
A.S. - Wastewater Technology
Palomar College
A.S. - Water Technology
Mt. San Jacinto College
B.A. - Criminal Justice
California State University, Fullerton
A.A. - Police Science
Fullerton College
Continuation of Paralegal classes
American River College
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