FELICIA TAMULEVICH
Lawrence
Summary
Methodical and organized employee with adaptive skills. Professional background in food service management equips me to lead and optimize operations. Strong focus on team collaboration and achieving results drives excellence in any role. Expertise in staff training, inventory control, and ensuring customer satisfaction. Reliability and adaptability enable seamless adaptation to changing needs, ensuring smooth and efficient service delivery.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Lawrence General Hospital
06.2019 - 04.2025
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Data entered weekly and monthly floor stock use in Shared Drive
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Floating Cook/Manager/Director’s Assistant
Town of North Andover - Department of Nutrition and Wellness
10.2010 - 06.2019
- Compiled and prepared weekly and monthly food and supply orders for district sites
- Conducted monthly Inventories
- Equipment Repairs Liaison to vendors or town facilities
- Quality Control of sites utilizing standardized recipes, HACCP, Sanitation, BOH Requirements
- Assisted Director with Procurement related to MGL30B
- Maintained teacher lounge vending machines
- Responsible for Food Tracking Logs between Commissaries and Satellite Schools
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted students and staff with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Collaborated effectively with district cooks to achieve shared goals in a timely manner.
Job Specialist III
Commonwealth of Massachusetts - Division of Unemployment Assistance
12.2002 - 04.2006
- Interviewed customers for unemployment programs; Assessed customer suitability for agency programs and services; Explained program policies and procedures; Referred customers to other agency services; Offered expert customer support; Reviewed customer data; Assisted management in training new hires
Store Manager
Blockbuster Video
06.1998 - 11.2000
- Responsible for overall profitability; Conducted monthly inventories; Oversaw staffing and training; Handled customer disputes; Oversaw daily tasks and projects; Maintained daily cash flow; Ensured the implementation of monthly marketing changes; Reviewed operational data sheets to make monthly adjustments; Secured LOS Prevention needs
Rebate Coordinator
E.M. Parker
06.1998 - 11.2000
- Tracking and coordinating rebate compliance; Generate credit memos for approved rebates and apply credits to customer debit deductions; Provide monthly reconciliation reports to customers; Ensure accurate and timely rebate processing
Order Entry Associate/Research Assistant
CMG Information Systems
12.1994 - 05.1998
- Maintained quality control of orders; Assisted sales representatives in queries of data; Conducted informational gathering to collect data; Edited source data documents; Sorted and logged respondent data
Education
Bachelor of Science - Management
Bentley University
Waltham, MADiploma - undefined
Lawrence High School
Lawrence, MA01.1993
Skills
- Spreadsheet organization expertise
- Inventory management
- Staff supervision
- Allergy awareness
- Health regulations
- Point of sale systems
- Production records
- Cash handling
- Purchasing
- Opening and closing procedures
- Kitchen operations management
Certification
- ServSafe
- Certificate of Allergen Awareness Training
Timeline
Food Service Supervisor
Lawrence General Hospital
06.2019 - 04.2025
Floating Cook/Manager/Director’s Assistant
Town of North Andover - Department of Nutrition and Wellness
10.2010 - 06.2019
Job Specialist III
Commonwealth of Massachusetts - Division of Unemployment Assistance
12.2002 - 04.2006
Store Manager
Blockbuster Video
06.1998 - 11.2000
Rebate Coordinator
E.M. Parker
06.1998 - 11.2000
Order Entry Associate/Research Assistant
CMG Information Systems
12.1994 - 05.1998
Diploma - undefined
Lawrence High School
Bachelor of Science - Management
Bentley University
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