Felicia TRIPLETT
Syracuse,NY
Summary
Accomplished professional with a strong background in business development and negotiation tactics. Known for enhancing operational efficiency and leveraging market insights to create strategic initiatives that support company growth and profitability.
Overview
8
8
years of professional experience
Work History
CEO
TRIPLETT SERVICES LLC
Buffalo, NY
01.2022 - Current
- Developed and posted job descriptions on various recruitment platforms.
- Screened resumes and conducted initial phone interviews with potential candidates.
- Built relationships with candidates to enhance the recruiting experience and engagement.
- Developed sales strategies to drive revenue growth and market expansion.
- Analyzed market trends to identify new business opportunities and competitive advantages.
- Trained and mentored sales representatives to enhance their product knowledge and skills.
- Conducted regular sales meetings to review performance and set future targets.
- Implemented CRM systems to streamline sales processes and improve data management.
- Developed strategic initiatives to enhance operational efficiency across all departments.
- Oversaw financial planning and budgeting processes to ensure resource allocation.
Sales Associate
Ptm Consulting
BUFFALO , NY
01.2018 - 01.2021
- Assisted clients in product selection and provided personalized recommendations.
- Managed inventory levels and organized stock to ensure availability.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Trained new associates on product knowledge and customer service standards.
- Handled customer complaints in a professional manner.
Education
Associate of Applied Science - Business
Bryant & Stratton College
NY06-2020
Skills
- Sales forecasting
- Strategic planning
- Market research
- Business development
- Customer relationship management
- Negotiation tactics
- Problem solving
- Relationship building
- Organizational skills
- Public speaking
Timeline
CEO
TRIPLETT SERVICES LLC
01.2022 - Current
Sales Associate
Ptm Consulting
01.2018 - 01.2021
Associate of Applied Science - Business
Bryant & Stratton College