Felicia Vigil

Achieved high levels of patient satisfaction through dedicated customer service and attention to individual needs. Streamlined re-examinations and therapeutic exercises, effectively managing multiple tasks. Enhanced patient care for 50 to 80 individuals daily by adapting to diverse requirements. Fostered professional communication with healthcare providers to ensure comprehensive patient care. Supported patient treatment and clinic operations in high volume environment

• Professional phone etiquette, customer service communication, quick decision solutions, maintaining patients on a vital schedule, efficiently corresponding with medical facilities, attorneys' offices, and insurance companies, and Documenting all treatment plans.
• Administering Effective patient treatment plans using medical equipment technology, (Ultrasound, decompression, e-stem), etc. Consistently managing a caseload of 20 to 30 patients daily with proficiency, and delegating customer solutions in a fast-paced work environment.
• Accurately ensuring data is entered into the computer in patients' case files accordingly, is required for an attorney, insurance companies, and medical facilities using Chiro touch, Microsoft Word, and Excel.

• Exceptional Demonstration of customer relations, detailed listening capabilities, and adaptability in a high-volume hands-on environment dealing with diverse customers needs and emotions.
• Complying with customers' preference orders with equipped solutions, effective tools, and condiments also the knowledge of the food options and delivering them in a satisfactory way to create a relationship of customer loyalty and satisfaction.
• The capability of negotiating any problem with a solution and positive attitude that showcases personality, and service to ensure a gift of gratitude and satisfaction.