Summary
Overview
Work History
Education
Skills
Certification
Section name
Timeline
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Felicia Williams

Dunn,NC

Summary

Driven, dependable, hard-working individual seeking to combine professional skills and medical education to secure employment within an innovative healthcare organization. Results-driven, dependable, and hardworking professional committed to providing efficient, high-quality customer service, seeking career opportunities in the healthcare industry. Proficiencies: Greenway; MS Excel; MS Word; MS PowerPoint; excel; Typing Speed: 28 WPM Skills: Time management skills; Attention to detail; Following directions

Proactive and caring worker with 10 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Tutor

Skylar Merritt
09.2020 - Current
  • Managed scheduling logistics for multiple clients while maintaining flexibility to accommodate changing needs or last-minute requests.
  • Established clear objectives for each session, helping students stay focused on targeted goals throughout the learning process.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
  • Maintained up-to-date knowledge of educational best practices and incorporated them into teaching methods.
  • Enhanced students' understanding of complex mathematical concepts by developing and implementing diverse, interactive lesson plans.
  • Created positive and encouraging learning environment to foster love for learning among students.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.

Pet Sitter

Chesnee Williams
02.2019 - Current
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.

Babysitter

Shelby Williams
07.2012 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Prepared healthy, age-appropriate snacks and meals.
  • Communicated positively with children and guardians.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

courier of small packages/prescriptions

Felicia Williams (Independent contractor)
12.2008 - Current
  • Initially I would except a contract from one of my vendors to pick up and deliver the package. when driving prescriptions
  • I must stay in compliance and not have any passengers while medication is on board.
  • Always remain in compliance with HIPAA to help protect the patient's information
  • HAND DELIVERY TO PATIENTS' DOOR OR FACILITY.

Education

Diploma - Medical Billing and Coding

Ultimate Medical Academy
01.2026

Skills

  • Medical Billing
  • Accounts Receivable
  • Collections
  • Co-Pay
  • Deductibles
  • Co-Insurance
  • EOBs
  • Revenue Cycle Management
  • Posting Payments
  • Government (Medicare & Medicaid)
  • Third Party Payers
  • Electronic Health Records (EHR)
  • Electronic Medical Records (EMR)
  • Managed Care (HMO
  • PPO
  • POS)
  • Workers Compensation
  • Insurance Verification
  • Insurance Claim Processing
  • CMS 1500
  • CMS 1450 (UB-04)
  • Front Office Operations
  • Medical Office Procedures
  • Scheduling
  • Medical Terminology
  • Anatomy & Physiology
  • HIPAA Compliance
  • Medical Coding (ICD-10-CM
  • HCPCS
  • CPT)
  • Time management
  • Active listening
  • Collaboration and teamwork
  • In-person tutoring

Certification

  • N/a – n/a, FL
  • N/a

Section name

[Type Here]

Timeline

Tutor

Skylar Merritt
09.2020 - Current

Pet Sitter

Chesnee Williams
02.2019 - Current

Babysitter

Shelby Williams
07.2012 - Current

courier of small packages/prescriptions

Felicia Williams (Independent contractor)
12.2008 - Current

Diploma - Medical Billing and Coding

Ultimate Medical Academy

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Felicia Williams