FELICIANO ESPINOZA
Dallas,TX
Summary
Results-oriented leader with expertise in team leadership, strategic planning, and operational management. Skilled in driving project success and enhancing team performance through effective communication and organization. Focused on fostering collaborative environments that achieve organizational goals and deliver innovative solutions.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Real Estate Administrative Assistant
Forever Home Realty
07.2025 - Current
- Managed client and vendor communication with agents to support smooth, uninterrupted transaction execution.
- Managed property listing and client interaction data entry in database systems to support ongoing real estate operations.
- Supported preparation of marketing materials to promote properties effectively across multiple platforms.
- Managed coordination of property showings, open houses, and client appointments to optimize scheduling for agents.
- Developed lead generation outcomes for sales and rental properties by conducting cold calls and leveraging referral relationships.
Wing Cook
Pluckers
04.2025 - 08.2025
- Managed multiple kitchen tasks simultaneously to ensure efficient operations
- Communicated between management and peers to ensure clarity
- Developed and implemented efficient food preparation processes to enhance service speed.
- Collaborated with management to create seasonal menus reflecting customer preferences and trends.
- Assisted in maintaining kitchen equipment, ensuring optimal functionality and compliance with safety regulations.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Resident Relations Specialist
MAA
09.2023 - 07.2024
- Managed multiple software applications to streamline daily operations. to complete daily duties
- Enabled smooth communication between different parties to ensure clarity. between multiple parties
- Reviewed and verified documents with residents to ensure clarity and compliance
- Reviewing documents with residents and ensuring accuracy
- Served as a knowledgeable resource for residents, providing guidance on local amenities and services
- Multitasking various programs to complete daily duties
Kiosk Manager
Starbucks
01.2023 - 08.2023
- Completed monthly inventory to minimize overages and ensure product availability
- Assisted guests with food and beverage orders, enhancing overall guest satisfaction
- Always led by example and providing a warm and welcoming environment for guests and team members alike.
- Facilitated effective communication among team encouraging collaboration towards shared goals.
- Monitored competitor activity to adapt strategies, preserving competitive advantage
- Completed monthly inventory to avoid overages
General Manager
Planet Fitness
11.2021 - 12.2022
- Turned around a struggling location that was on the verge of closing
- Hired, trained, and developed a team to ensure exceptional service and cleanliness at the location.
- Tasked with a challenge to turn around a struggling location that was on the verge of closing
- Managed budget implementation, employee reviews, training, scheduling, and contract negotiations to optimize resource allocation.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners, enhancing collaboration and fostering long-term loyalty.
Regional Manager
Planet Fitness
11.2020 - 11.2021
- Asked to step into a Regional Position for a one-year duration to lead a portfolio of locations across DFW
- Lead the General Manager and Assistant Manager of each location in planning as well as implementing strategies to attract and keep customers based on the company's core values
- Oversaw, supervised, and motivated managers to perform to their best abilities in each location
- Oversaw and motivated managers to maximize performance across all locations
- Identified hiring and training needs, ensuring General Manager, Assistant General Manager, and staff met company standards
- Created and utilized performance trackers to be in line with company metric expectations
- Promoted continuous improvement through process reviews, employee engagement initiatives, and open communication channels.
General Manager
Planet Fitness
08.2014 - 11.2020
- Led diverse team of professionals, enhancing work environment and contributing to high employee satisfaction.
- Oversaw budget implementations, employee reviews, training, schedules, and contract negotiations to streamline operations.
- Built strong relationships with clients, vendors, and partners, securing long-term success and loyalty.
- Tulsa, OK | Springdale, AR
Skills
- Real estate coordination
- Client relationship management
- Lead generation strategies
- Database management
- Data-driven analysis
- Sales proficiency
- Task management
- Quality enhancement
- Team development
- Maintaining confidentiality
- Listing coordination
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Real Estate Administrative Assistant
Forever Home Realty
07.2025 - Current
Wing Cook
Pluckers
04.2025 - 08.2025
Resident Relations Specialist
MAA
09.2023 - 07.2024
Kiosk Manager
Starbucks
01.2023 - 08.2023
General Manager
Planet Fitness
11.2021 - 12.2022
Regional Manager
Planet Fitness
11.2020 - 11.2021
General Manager
Planet Fitness
08.2014 - 11.2020