Felicidad Favor-Herbstsommer

Senior Admissions Counselor

US Colleges- San Diego

07.2021 - Current

Increased application completion rates by streamlining the admissions process and providing clear guidance to prospective students.
Collaborated with marketing team to create targeted promotional materials that effectively communicated the school''s value proposition.
Conducted comprehensive applicant evaluations for accurate placement into appropriate programs and courses.
Mentored junior admissions counselors, sharing best practices for effective communication and relationship-building techniques.
Coordinated with academic departments to ensure an efficient transition from admission acceptance to course registration for incoming students.
Provided exceptional customer service to both prospective students and their families throughout all stages of the admissions process.
Improved student satisfaction with personalized counseling sessions, addressing individual concerns and needs.
Organized and executed successful college fairs, open houses, and information sessions to attract a diverse pool of applicants.
Assisted in developing annual enrollment goals based on strategic initiatives, contributing to consistent growth in student numbers year over year.
Streamlined scholarship application processes, enabling more students to access financial aid opportunities.
Maintained detailed knowledge of institutional policies, procedures, academic programs, and services offered to provide accurate information during counseling sessions.
Contributed expert insights during policy review meetings that led to improvements in overall student experience within the institution.
Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
Reviewed admissions applications and evaluated student credentials.
Helped students develop organizational, time management and study skills.
Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
Advised students on educational, career and social opportunities.
Provided resources to support students in achieving career goals.
Advocated for students to access available resources.
Empowered students through counseling and skill-building exercises.
Monitored student progress to drive successful academic outcomes.
Collaborated with parents and teachers to help students reach potential.