Felicity Barnes
Lockport,NY
Summary
Dependable and adaptable professional with experience in customer service, operations, education, training, and administrative responsibilities. Strong interpersonal and organizational skills with experience managing records, inventory, projects, events, and day-to-day responsibilities. Quick to learn, comfortable working with diverse groups of people, and able to remain organized and professional in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Production Assistant & Retail Specialist
Blue Table Chocolates
Buffalo, NY
11.2022 - Current
- Coordinated independent tasks and collaborated with team to streamline operations.
- Oversaw supply inventory and enhanced visual presentation of retail space to attract customers.
- Developed onboarding program for new hires, providing essential skills and building confidence.
- Coordinated multiple projects and operational initiatives from planning through completion, managing timelines, priorities, deliverables, and follow-up.
- Facilitate communication among team members, leadership, vendors, and external stakeholders to maintain alignment on project objectives and deadlines.
- Monitor project progress and provide status updates, identifying potential risks and escalating concerns before they impact timelines.
Special Education Substitute Teacher
Beyond Support Network
Buffalo, NY
06.2023 - 10.2023
- Delivered individualized instruction to support students with additional learning needs.
- Implemented behavior management plans to support students with challenging behaviors and promote a positive learning atmosphere.
- Managed classroom environment to enhance student learning and engagement during teacher absences.
- Followed existing lesson plans to provide consistent instruction to assigned students.
- Engaged in professional development activities that focused on the best practices for working with special needs children.
- Encouraged critical thinking skills through engaging lessons and activities.
- Maintained accurate records of student attendance, assessments, and IEPs to ensure effective communication with parents and school administration.
Education
Bachelor of Arts - Music
SUNY Buffalo State
Buffalo, NY05-2022
Skills
- Project Coordination
- Task Management
- Inventory Management
- New Hire Training
- Customer Relations
- Verbal & Written Communication
- Team Leadership
- Attention to Detail
- Critical Thinking & Problem Solving
- Microsoft Office & Google Workspace
Languages
English
Timeline
Special Education Substitute Teacher
Beyond Support Network
06.2023 - 10.2023
Production Assistant & Retail Specialist
Blue Table Chocolates
11.2022 - Current
Bachelor of Arts - Music
SUNY Buffalo State