Work Preference
Summary
Overview
Work History
Education
Skills
KEY ACHIEVEMENTS
Timeline
Generic
Open To Work

Ashley Holden

INDIANAPOLIS,IN

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Graphic Designer / Production SpecialistDirect Support Professional (DSP)Direct Support Professional (DSP)Direct Support Professional (DSP)Collection Specialist

Work Type

Full TimeContract Work

Location Preference

RemoteHybrid
Location: INDIANAPOLIS, IN, US
Open to relocation: No

Salary Range

$52000/yr - $200000/yr

Important To Me

Work-life balanceFlexible work hoursWork from home optionPaid time offPaid sick leaveCompany CultureCareer advancementHealthcare benefitsPersonal development programs401k match

Summary

Detail-oriented with 8+ years of experience supporting patient care, documentation, and service coordination in fast-paced environments. Proven ability to manage scheduling, maintain accurate records, and communicate effectively with patients, providers, and internal teams. Strong background in DSP, CNA, and HHA roles, with expertise in HIPAA compliance, data accuracy, and administrative workflows. Seeking a remote opportunity to support healthcare operations and improve patient service delivery.

Overview

12
12
years of professional experience

Work History

Graphic Designer / Production Specialist

Hoosier Badge
Indianapolis, IN
07.2025 - Current
  • Manage high-volume digital files and maintain accurate production records
  • Process customer requests and ensure timely delivery of completed work
  • Perform quality control checks to ensure accuracy and consistency
  • Coordinate with team members to meet deadlines and production goals

Direct Support Professional (DSP)

LifeChoice LLC
Indianapolis, IN
04.2018 - 04.2025
  • Coordinated daily care schedules and supported patient service needs, ensuring timely and accurate service delivery
  • Maintained detailed client documentation, reports, and records in compliance with healthcare standards
  • Communicated with healthcare teams, case managers, and families to ensure continuity of care
  • Monitored and recorded patient data to support care planning and reporting accuracy
  • Managed multiple priorities in fast-paced environments while maintaining attention to detail

Direct Support Professional (DSP)

INCare Solutions
Indianapolis, IN
01.2018 - 04.2018
  • Assisted with patient care while maintaining accurate documentation and reporting
  • Supported scheduling and daily activity coordination for clients
  • Communicated updates to supervisors and care teams

Direct Support Professional (DSP)

Help At Home
Indianapolis, IN
10.2017 - 01.2018
  • Delivered in-home patient care and maintained accurate service records
  • Ensured compliance with care plans and safety standards

Collection Specialist

Alliance One
Anderson, IN
05.2016 - 09.2016
  • Handled high-volume inbound and outbound calls, resolving account issues and documenting updates
  • Maintained accurate account records and payment arrangements
  • Demonstrated strong communication and problem-solving skills in a structured environment

Guest Services Representative

Harrah’s Hoosier Park Racing & Casino
Anderson, IN
07.2015 - 03.2016
  • Provided customer support and handled inquiries in a fast-paced setting
  • Managed transactions and resolved customer concerns efficiently

Certified Nursing Assistant (CNA)

Edgewater Woods Nursing Home
Anderson, IN
03.2014 - 06.2015
  • Provided direct patient care while maintaining accurate medical documentation
  • Monitored patient conditions and reported updates to nursing staff

Home Health Aide (HHA)

CareForceOne
Anderson, IN
11.2014 - 04.2015
  • Delivered in-home care and maintained detailed patient records
  • Supported daily living activities and monitored patient well-being

Education

Nursing

Brown Mackie College
Fort Wayne, IN

No Degree - Medical Administration

Western Governors University
Salt Lake City, UT

Skills

  • Patient Scheduling & Coordination
  • Healthcare Documentation & Records Management
  • HIPAA Compliance & Confidentiality
  • Administrative Support & Operations
  • Data Entry & Database Management
  • Provider & Patient Communication
  • Claims & Billing Support
  • Microsoft Excel, Word & Office Suite
  • CRM & Scheduling Systems
  • Call Center & Customer Service Support
  • Microsoft Excel & Word
  • Data Entry & Record Systems
  • Scheduling & Coordination Tools
  • Adobe Illustrator & CorelDRAW
  • Email & Remote Communication Platforms
  • Graphic design
  • Logo design
  • Logo creation
  • Image editing
  • Print design
  • Digital design
  • Visual design
  • Layout design
  • Digital graphics
  • Visual communication
  • Typography design
  • Image manipulation
  • Presentation design
  • Project coordination
  • Deadline adherence
  • Digital imagery
  • Project management abilities
  • Production layouts
  • Production management
  • Adobe photoshop, illustrator, and InDesign
  • Graphics insertion
  • Adobe creative suite (photoshop, illustrator, dreamweaver)
  • Creative thinking
  • Company logos
  • Attention to detail

KEY ACHIEVEMENTS

  • Maintained high accuracy in documentation and reporting across 7+ years of healthcare roles.
  • Successfully managed patient scheduling, communication, and service coordination.
  • Demonstrated consistent compliance with HIPAA and healthcare regulations
  • Handled high-volume communication in both healthcare and call center environments.

Timeline

Graphic Designer / Production Specialist

Hoosier Badge
07.2025 - Current

Direct Support Professional (DSP)

LifeChoice LLC
04.2018 - 04.2025

Direct Support Professional (DSP)

INCare Solutions
01.2018 - 04.2018

Direct Support Professional (DSP)

Help At Home
10.2017 - 01.2018

Collection Specialist

Alliance One
05.2016 - 09.2016

Guest Services Representative

Harrah’s Hoosier Park Racing & Casino
07.2015 - 03.2016

Home Health Aide (HHA)

CareForceOne
11.2014 - 04.2015

Certified Nursing Assistant (CNA)

Edgewater Woods Nursing Home
03.2014 - 06.2015

No Degree - Medical Administration

Western Governors University

Nursing

Brown Mackie College

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Ashley Holden