Felicity Flores
Poteet,TX
Summary
Proactive Crew Leader delivering exceptional customer service and driving team success. Experienced in inventory management and employee training, committed to maintaining high standards of quality and safety.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Leader
Convience Store
San Antonio, Texas
02.2025 - 08.2025
- Monitored inventory levels and assisted with restocking supplies as needed.
- Facilitated team meetings to discuss goals, challenges, and solutions.
- Managed multiple employees in various job tasks throughout phases of project completion.
- Inspected cleanliness, organization and safety of job sites after every shift.
Crew Member
McDonald's Restaurant
San Antonio, Texas
03.2023 - 08.2025
- Provided excellent customer service in fast-paced restaurant environment.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Assisted in training new crew members on procedures and best practices.
- Handled cash transactions accurately and processed customer orders promptly.
- Followed company policies for inventory management and supply restocking.
- Served food quickly for positive guest experiences.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
High School Diploma -
Somerset High School
Somerset, TXAssociate of Science - Pediatric Nursing
Palo Alto College
San Antonio, TXSkills
- Employee training
- Effective communication
- Supply restocking
- Food safety compliance
- Customer service
- Team management
- Problem solving
- Goal setting
- Teamwork and collaboration
Accomplishments
- MY greatest accomplishment was graduating early and getting accepted into college
Certification
- I currently have my floral certificate from high school
- Along with my food handling certificate from my recent employment
Languages
English
Professional
Custom
- I would love to work anywhere where a team is at i am very dedicated to helping and coming together as co workers to do the best we can at our job.
References
References available upon request.
Timeline
Crew Leader
Convience Store
02.2025 - 08.2025
Crew Member
McDonald's Restaurant
03.2023 - 08.2025
High School Diploma -
Somerset High School
Associate of Science - Pediatric Nursing
Palo Alto College