Felicity Garcia
Klein Spring Montessori School
Houston,TX
5
years of professional experience
Service-oriented individual with experience in appointment scheduling and customer service. Proven ability to build positive customer relationships, address concerns, and maintain organization under pressure. Currently pursuing an Associate degree in Business and seeking a Scheduling Coordinator opportunity.
Work History
Teacher's Assistant
9 Months- Welcomed children and families with professionalism while fostering positive relationships.
- Assisted with classroom activities while encouraging independence and organization.
- Organized and prepared classroom activities and educational materials.
- Tracked attendance, schoolwork, and classroom records accurately.
- Maintained clean, safe, and supportive environment for children.
Appointment Scheduler
1 Year 11 Months- Coordinated customer appointments, linking them with suitable HVAC services to enhance service satisfaction.
- Built customer relationships through face-to-face, phone, and email communication.
- Followed up with customers regarding inquiries, appointments, and potential services.
- Provided appointment reminders and maintained consistent customer communication.
- Managed multiple customer interactions while staying organized and detail-oriented.
Retail Cashier
1 Year 6 Months- Greeted customers with a welcoming demeanor, ensuring a positive shopping experience.
- Operated cash registers and processed transactions accurately.
- Assisted customers with questions and directed them to appropriate departments or products.
- Maintained a clean, organized, and safe work environment in a fast-paced setting.
Education
Associate of Arts - Business
Skills
Appointment Scheduling
Relationship building
Computer proficiency
Time Management
Customer Service
Problem Solving
Communication
Organization
Timeline
Teacher's Assistant
Klein Spring Montessori School
03.2025 - 12.2025Read More
Appointment Scheduler
Chill Brothers HVAC
02.2023 - 01.2025Read More
Retail Cashier
Ross Dress for Less
06.2021 - 12.2022Read More
Lone Star College
Associate of Arts from Business
Read More