Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felicity Hearne- Rivera

LASVEGAS

Summary

Resourceful Supervisor known for high productivity and efficient task completion. Specializes in team leadership, conflict resolution, and operational oversight. Excels in communication, problem-solving, and adaptability to ensure smooth operations and workplace harmony. Committed to fostering positive work environments and achieving goals through effective supervision and staff engagement.

Overview

6
6
years of professional experience

Work History

Supervisor

Dotty's Casino
North Las Vegas
04.2023 - Current
  • Trained new employees on customer service standards and operational procedures.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.

Private Nanny

Private Household
LASVEGAS
01.2022 - 04.2023
  • Provided attentive care and supervision for children in a private household.
  • Organized engaging activities to promote learning and development for children.
  • Assisted with meal preparation and ensured nutritious food options were available.

Laborer

Amazon
LASVEGAS
12.2021 - 03.2022
  • Sorted and organized inventory according to company standards and procedures.
  • Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
  • Maintained accurate records of inventory levels and product locations in the warehouse.

Shift Supervisor

Panda Express
LASVEGAS
11.2020 - 12.2021
  • Supervised team during busy meal periods to ensure efficient service.
  • Trained new employees on food preparation and customer service protocols.
  • Managed inventory levels and restocked supplies during shifts.

Education

Cheyenne High School
North Las Vegas, NV

Skills

  • Team supervision
  • Performance management
  • Process improvement
  • Training and mentoring
  • Time management
  • Conflict resolution
  • Adaptability
  • Effective communication
  • Public speaking
  • Constructive feedback
  • Customer service

Timeline

Supervisor

Dotty's Casino
04.2023 - Current

Private Nanny

Private Household
01.2022 - 04.2023

Laborer

Amazon
12.2021 - 03.2022

Shift Supervisor

Panda Express
11.2020 - 12.2021

Cheyenne High School
Felicity Hearne- Rivera