Felicity Lee
Crump,TN
Summary
My objective as an individual is to prioritize success and positivity in every aspect. In my personal life and in my career, I strive to do my absolute best and exceed all expectations.
Overview
3
3
Languages
5
5
years of professional experience
Work History
City Carrier Assistant
USPS
12.2025 - Current
- Sort and deliver mail efficiently to ensure timely service to customers.
- Collaborate with team members to resolve delivery issues and enhance customer satisfaction.
- Assist the main route carriers with excessive mail and packages as needed.
- Load and unload mail and packages at the beginning and end of each route.
- Follow a designated route to deliver mail and packages while maintaining rapport with every customer to ensure their utmost satisfaction.
Admissions Associate & Recruiter
Tennessee College of Applied Tech
05.2023 - 10.2024
- Played a prominent role in student recruitment and community engagement by organizing and attending local events.
- Set up tables with promotional materials and merchandise.
- Traveled frequently to attend events.
- Networked with high school staff and faculty.
- Assisted with dual enrollment for high school students.
- Organized and assisted the graduation ceremonies.
- Created and managed data through spreadsheets.
- Substitute taught for classes in the college and at local highschools.
- Coordinated communication between prospective students and admissions team, enhancing responsiveness and engagement.
- Answered phones, called prospects and handled initial email contacts for applicants.
- Developed recruitment strategies to attract diverse student populations.
Tax Preparer
Jackson Hewitt Tax Service Inc.
11.2021 - 12.2022
- Prepared and filed federal and state tax returns for individual clients, ensuring compliance with regulations.
- Conducted thorough reviews of client financial documents to verify accuracy and completeness.
- Assisted clients in understanding tax liabilities and potential deductions through effective communication.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
Traveling Inventory Associate
WIS International
06.2021 - 09.2021
- Performed inventory assessments at numerous Walmart, Dollar General, and Sam's Club sites in Eastern United States.
- Operated handheld devices to efficiently scan and record product data throughout stores.
- Partnered with team members to ensure thorough execution of inventory operations.
Education
Administrative Office Specialist - Administrative Office Technology
Tennessee College of Applied Tech
Crump, TN08-2023
Skills
- Communication
- Leadership
- Management
- Teamwork
- Adaptability
- Computer Literacy
- Spreadsheets
- Word Processing
- Document Management
- Proofreading
- Editing
- Data Analysis
- Forecasting
- Problem-Solving
- Data Entry
- Simple Design
- & More
Languages
English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Italian
Elementary (A2)
Timeline
City Carrier Assistant
USPS
12.2025 - Current
Admissions Associate & Recruiter
Tennessee College of Applied Tech
05.2023 - 10.2024
Tax Preparer
Jackson Hewitt Tax Service Inc.
11.2021 - 12.2022
Traveling Inventory Associate
WIS International
06.2021 - 09.2021
Administrative Office Specialist - Administrative Office Technology
Tennessee College of Applied Tech