Adept at enhancing office operations through expert data entry and customer service skills, I significantly improved client satisfaction at J&F Credit Repair LLC. My proactive management of electronic and paper filing systems streamlined office efficiency, demonstrating my ability to excel in fast-paced environments and foster strong client relationships.
Hi, I’m
Felicity Zahyra Avila
Downey,CA
Summary
Overview
1
year of professional experience
1
Certification
Work History
J&F Credit Repair LLC
Administrative Assistant
12.2023 - Current
Job overview
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Columbus High SchoolDowney CA
High School Diploma
06-2023
University Overview
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
Certification
- Customer Service Specialist (CSS) Certification – HDI.
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
J&F Credit Repair LLC
12.2023 - Current
- Customer Service Specialist (CSS) Certification – HDI.
Columbus High School
High School Diploma
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