Jasmine Ekberg
Coral Springs,FL
Summary
Experienced remote leader with a strong work ethic and positive attitude, seeking new challenges to showcase my loyalty and drive.
I'm results-driven with the ability to stay on top of demands in a fast-paced environment. I will improve processes continuously by monitoring activities and identifying root causes.
With a passion for operations and a strong understanding of business I'm eager to learn more about the opportunity you are offering.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Operations
Wiki Credit Repair LLC
Fort Lauderdale, FL
09.2023 - 10.2024
- Created streamlined processes for operational efficiency
- Analyzed industry standards and law changes impacting sales and marketing procedures.
- Supervised daily activities across all departments
- Assisted distressed customers with service issues
- Ensure seamless entry and exit of staff
- Developed role-specific job summaries reflecting current organizational needs
- Developed workflow processes to ensure efficient operations.
- Conducted regular meetings with department heads to review progress against goals and objectives.
General Manager
Christine Walker Consulting, LLC
Charlotte, NC
11.2021 - 09.2023
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Conducted regular meetings with the team to review progress on projects.
- Ensured timely completion of all project deadlines.
- Prepared staff work schedules and assigned team members to specific duties.
- Managed recruitment and termination processes as required.
Operations Manager
Wesley Financial Group
Franklin, TN
11.2018 - 09.2021
- Monitored and improved efficiency of processes, team performance.
- Coordinated with other departments, including sales, marketing, and human resources. to ensure efficient operations.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Managed recruitment processes, including job postings and interviews.
- Partnered with senior HR team to communicate company standards and policies.
- Conducted workplace investigations to address allegations of harassment or discrimination, ensuring a safe work environment.
- Assisted with payroll processing by verifying timekeeping records.
- Established and managed new contract department
Administrator
Wintershall Dea
Stavanger, Norway
- Answered incoming calls and responded to customer inquiries.
- Managed office supplies inventory and placed orders when necessary.
- Updated databases with new employee information, job changes and terminations.
- Prepared reports on various projects for management review.
- Improved office organization by developing filing system and customer database protocols.
- Managed travel arrangements and accommodations for executive staff and visiting clients.
Executive Assistant
Speckin Forensic Laboratories
Hollywood, FL
- Maintained confidential records and files related to executive operations.
- Created and maintained up-to-date records related to customer accounts or financial transactions.
- Made travel arrangements to provide executives seamless and travel policy-approved business trips.
- Managed and tracked expenses to meet company budget requirements.
- Followed proper accounting and bookkeeping procedures to support audits.
- Handled confidential information with discretion and integrity.
Executive Assistant
davisREED inc.
Los Angeles, CA
- Documented meeting minutes regularly.
- Monitored incoming emails and responded accordingly in a timely manner.
- Requested pricing information from multiple service providers
- Supported daily operational tasks for the general contractor
- Acquired essential construction permissions from local government bodies
Education
High School Diploma -
Filborna School
Sweden- Helsingborg Skills
- Problem-Solving
- Critical Thinking
- Self-Directed
- Active Listening
- Friendly, Positive Attitude
- Workflow Optimization
- Organizational Management
- Staff Management
- Process Improvements
- Business and Operations Management
- Customer relations specialist
- Learning Management Systems
Languages
English
Full Professional
Swedish
Native/ Bilingual
Danish
Professional
Norwegian
Professional
Certification
- Project Management Essentials Certified (PMEC)- Management and Strategy Institute
- FEMA ICS100.bIssuing authorityFEMA
- FEMA ICS200Issuing authorityFEMA
- FEMA IS700Issuing authorityFEMA
- OSHA construction safety 10
- RESQ GROUP- Safety and Emergency PreparednessSAFETY AND EMERGENCY RESPONSE TRAINING , FULL-SCALE ONSHORE/OFFSHORE TRAINING AND EXERCISESIssuing authorityRESQ GROUP- Safety and Emergency Preparedness
- PSS Securitas - NorwaySecurity Education license - 1 and 2 / Traffic Security 1Issuing authorityPSS Securitas - Norway
Affiliations
September 2018-August 2021 -Police volunteer Las vegas metro | Las vegas , NV
October 2017-January 2019 -Manager- Kids department Swedish Women's Educational Association | Las Vegas, NV
February 2014-January 2015 -Vice President - Swedish Women's Educational Association | Fort lauderdale , FL
December 2013-January 2015 -Business Developer The Swedish American Chamber of Commerce Florida | Fort Lauderdale , FL
References
References available upon request.
Timeline
Operations
Wiki Credit Repair LLC
09.2023 - 10.2024
General Manager
Christine Walker Consulting, LLC
11.2021 - 09.2023
Operations Manager
Wesley Financial Group
11.2018 - 09.2021
- Project Management Essentials Certified (PMEC)- Management and Strategy Institute
- FEMA ICS100.bIssuing authorityFEMA
- FEMA ICS200Issuing authorityFEMA
- FEMA IS700Issuing authorityFEMA
- OSHA construction safety 10
- RESQ GROUP- Safety and Emergency PreparednessSAFETY AND EMERGENCY RESPONSE TRAINING , FULL-SCALE ONSHORE/OFFSHORE TRAINING AND EXERCISESIssuing authorityRESQ GROUP- Safety and Emergency Preparedness
- PSS Securitas - NorwaySecurity Education license - 1 and 2 / Traffic Security 1Issuing authorityPSS Securitas - Norway
Administrator
Wintershall Dea
Executive Assistant
Speckin Forensic Laboratories
Executive Assistant
davisREED inc.
High School Diploma -
Filborna School
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