Felipe Duarte
Sharon,MA
Summary
Dynamic leader with proven experience in multi-location management. Successfully directed diverse teams, enhancing operational efficiency and driving revenue growth by $16 million. Skilled in developing training materials and fostering employee retention, while consistently exceeding sales targets and improving customer satisfaction.
Overview
17
17
years of professional experience
Work History
Store Manager
The Home Depot Inc
12.2019 - Current
- Increased annual revenue by $16 million.
- Projected store revenue to surpass $110 million this year.
- Directed a team comprising 9 salary leaders and 246 associates.
- Exceeded regional sales targets, enhancing customer satisfaction and reducing safety concerns.
Territory Lead Generation Manager
The Home Depot Inc
08.2018 - 11.2019
- Led a team of 10 salary leaders and 240 leader generators across 20 states.
- Increased annual revenue from $2 million to $17 million.
- Implemented strategies for operational excellence and developed training materials.
Store Manager
Verizon
04.2009 - 04.2013
- Increased annual revenue by $16 million.
- Projected store revenue to surpass $110 million this year.
- Directed a team comprising 9 salary leaders and 246 associates.
- Exceeded regional sales targets, enhancing customer satisfaction and reducing safety concerns.
District Service Manager
The Home Depot Inc
03.2017 - 07.2018
- Directed execution of 33 installation initiatives in 20 retail locations.
- Achieved a 35% growth in annual income.
- Managed operational workflows across 85 subcontracting firms.
Regional Sales Manager
Verizon
11.2015 - 03.2017
- Managed retail operations, coordinated events, and conducted door-to-door sales for Verizon Fios.
- Managed a group of over 65 associates distributed throughout six states.
- Outperformed annual sales objectives by 27%.
District Market Manager
Samsung
04.2013 - 11.2015
- Led team of 33 field sales managers throughout New England.
- Delivered training and sales support for B2C and B2B to wireless provider stores.
Education
MBA - Organizational Leadership
Southern New Hampshire University
Hooksett, NH11.2022
Certificate - Leadership And Management
Harvard Business School
Cambridge, MABBA - Business Administration
Southern New Hampshire University
Hooksett, NH05.2009
Skills
- Proven experience in multi-location management
- Successfully led diverse teams, including both salaried and hourly employees
- Demonstrated ability to improve operational efficiency, safety metrics, employee retention, and revenue generation
- Extensive experience in field operations
Timeline
Store Manager
The Home Depot Inc
12.2019 - Current
Territory Lead Generation Manager
The Home Depot Inc
08.2018 - 11.2019
District Service Manager
The Home Depot Inc
03.2017 - 07.2018
Regional Sales Manager
Verizon
11.2015 - 03.2017
District Market Manager
Samsung
04.2013 - 11.2015
Store Manager
Verizon
04.2009 - 04.2013
MBA - Organizational Leadership
Southern New Hampshire University
Certificate - Leadership And Management
Harvard Business School
BBA - Business Administration
Southern New Hampshire University
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