Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Felipe Galvan

Brookshire,TX

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

Membership Sales Representative

Planet Fitness
Katy, TX
05.2021 - 03.2022
  • Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
  • Resolved issues efficiently and enhanced customer satisfaction ratings.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.

Team Member

Arby's Restaurant
Katy, TX
09.2018 - 04.2021
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Sales Associate

Pumpd Nutrition
Katy, TX
09.2017 - 08.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Prepared and served juices and blended drinks.
  • Explained product details to share ingredients, allergens or preparation methods.

Education

Associate of Science - Science Education

Lone Star College System
Cypress, TX
05.2020

Skills

  • Detail-Oriented
  • Customer interaction
  • Building Customer Relationships and Loyalty
  • Analytical and Critical Thinking
  • Self-Motivated
  • Active Listening

Languages

English
Spanish

Timeline

Membership Sales Representative

Planet Fitness
05.2021 - 03.2022

Team Member

Arby's Restaurant
09.2018 - 04.2021

Sales Associate

Pumpd Nutrition
09.2017 - 08.2018

Associate of Science - Science Education

Lone Star College System

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