Felipe Lopez

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Consulted with customers to assess needs and propose optimal solutions.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
• Optimized workflow processes through careful analysis of operational needs and resource allocation.
• Improved safety standards by regularly reviewing protocols and implementing necessary updates.
• Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.

Pressed multiple parts from different metal materials per customer specs.

Maintained hydraulic and pneumatic presses daily before and after each use, to reduce failure.

Inspected dies before and after every use, along with maintenance, to ensure every part cut was to spec.

Programmed presses before every job.

Inspected every part at startup, in middle, and end of each job.

• Planned, scheduled, and delegated daily work to team of coworkers.
• Lead teams from start to finish on contracts for customers.
• Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
• Performed troubleshooting and diagnosis on malfunctioning turbine components.
• Monitored and enforced safety measures to mitigate hazards.
• Repaired, upgraded and inspected electronic, hydraulic, and mechanical systems.
• Managed team performance by training, mentoring, disciplining, and motivating employees.
• Turbines consisted of Gamesa, Siemens, G.E., Nordex, and SG 3.4

• Tested components and systems to evaluate performance and identify concerns.
• Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
• Implemented, configured, and optimized safety standards.
• Improved equipment efficiency by conducting regular maintenance and implementing upgrades.
• Documented procedures for complex tasks, enabling efficient knowledge transfer between team members.
• Diagnosed and repaired problems with electrical and mechanical systems.
• Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Performed preventive maintenances on Mitsubishi turbines.
• Also performed major component swaps (generator, gearbox, transformers, and substation).
• Followed all LOTO procedures.

Performing O&M support (turbine and Substation).

Performing LOTO procedures before and after every job.

Advising contractors throughout new construction of turbine sites, (mechanical,electrical, and hydraulic).

Performed Q/C on all completed jobs from contractors for customers.

Stood in multiple times for supervisors during daily and weekly update meetings and projected completion dates for construction.