FELIPE LOZANO
Pasco,WA
Summary
Dynamic Sales Manager with a proven track record at NORTHWEST PREMIER AUTO SALES, excelling in sales team training and territory sales management. Leveraged key account development and solution selling to surpass targets, achieving significant revenue growth. Renowned for exceptional interpersonal skills and a strategic approach to customer engagement and retention.
Overview
9
9
years of professional experience
Work History
Sales Manager
NORTHWEST PREMIER AUTO SALES
KENNEWICK, WA
05.2024 - Current
- Supported sales team members to drive growth and development.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Completed extensive product line training to increase sales and render improved services to customers.
- Conducted training sessions for sales staff on customer service and product knowledge.
- Engaged customer base to drive retention across departments.
- Sell aftermarket products, such as GAP AND VEHICLE SERVICE CONTRACT
FINANCE MANGER
Northwest Motorsports
PASCO , WA
09.2020 - 05.2024
- Prepared and reviewed all paperwork related to the sale and financing of vehicles, ensuring accuracy and completeness.
- Monitored current market rates for competitive pricing of loans offered.
- Developed loan contracts and explained contract terms to clients.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Collaborated with sales staff in order to maximize opportunities for profitable deals.
- Developed and maintained strong relationships with banks, credit unions, and other financial institutions.
- Reviewed contracts for accuracy prior to signing by customers.
- Informed customers of loan application requirements and deadlines.
Automotive Finance Manager
Mccurley Integrity Chevrolet
Pasco, WA
10.2018 - 09.2020
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Coordinated with sales and service departments to ensure a seamless customer experience from start to finish.
- Analyzed customer credit histories in order to determine eligibility for loans.
- Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
- Advised customers on the benefits and drawbacks of different types of automotive loans.
Sales Associate
Mccurley Integrity Chevrolet
PASCO , WA
07.2015 - 10.2018
- Maintained knowledge of sales and promotions, return policies and security practices.
- Greeted customers and identified their automotive needs.
- Developed relationships with customers by providing excellent customer service.
- Showcased vehicle features and took customers on test drives in local area.
- Consistently exceeded quotas by pursuing and closing sales.
- Scheduled automotive deliveries with vendors and customers.
- Handled customer complaints in a professional manner.
Education
High School Diploma -
OTHELLO HIGH SCHOOL
Othello, WA06-2008
Skills
- Sales operation
- Sales team training
- Key account development
- Territory sales management
- Profit and revenue-generating strategies
- Sales forecasting
- Solution selling
Languages
English
Professional
Spanish
Professional
Timeline
Sales Manager
NORTHWEST PREMIER AUTO SALES
05.2024 - Current
FINANCE MANGER
Northwest Motorsports
09.2020 - 05.2024
Automotive Finance Manager
Mccurley Integrity Chevrolet
10.2018 - 09.2020
Sales Associate
Mccurley Integrity Chevrolet
07.2015 - 10.2018
High School Diploma -
OTHELLO HIGH SCHOOL
Similar Profiles
Jeffrey HallJeffrey Hall
Automotive Technician at Northwest Premier Auto SalesAutomotive Technician at Northwest Premier Auto Sales
ADRIANA LOPEZADRIANA LOPEZ
BDC Sales Manager at I-10 Premier Auto salesBDC Sales Manager at I-10 Premier Auto sales
Dina MelnykDina Melnyk
Bookkeeper /Accountant at Northwest Premier DeliveryBookkeeper /Accountant at Northwest Premier Delivery