Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
3
3
years of professional experience
Work History
Real Estate Agent
Century 21
08.2022 - Current
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Conduct market analysis to determine pricing strategies for properties.
Negotiated, facilitated, and managed real estate transactions.
Communicated with clients to understand property needs and preferences.
Maintained connections with clients to encourage repeat business and referrals.
Business Co-Owner
Famiglia Fornaciari Pizzeria
06.2021 - Current
Maintained accurate financial records and managed budgets to ensure profitability.
Oversaw daily business operations and financial decisions to drive profitability and growth.
Developed long-term relationships with key clients, vendors, and service providers.
Resolved customer service issues with timely and professional resolutions.
Implemented strategic plans to improve performance and increase client acquisition.
Managed ten employees by supervising daily tasks.
Restaurant Floor Manager
Earls Kitchen + Bar
07.2020 - 08.2022
Manage daily operations, including opening and closing procedures, cash handling, and inventory management.
Collaborate with management to develop and implement strategies to increase sales and improve guest satisfaction.
Schedule and assign tasks to staff, ensuring all duties are completed promptly and efficiently.
Train and develop staff on service standards, menu items, and operational procedures.
Education
Bachelor of Science - Management, Finance
University of Massachusetts - Boston
Boston, MA
05.2023
Skills
Budget Monitoring
Accounting Solutions Integration
Analytical Thinking
Financial Management
Team Leadership
Work Planning and Prioritization
Microsoft Office (Excel, Word, PowerPoint, and Teams)