Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felipe Reyes

Union City,NJ

Summary

Dear sir or madam; I am very interested in a position within your organization. Enclosed, is a copy of my resume for your review. I am very articulate and intuitive in any work environment. I am sure that my skill set may be of use to your company, in such because I am well versed in hospitality. Also, I am always willing to gain knowledge and experience to continue to advance within my field of choice. I would like to thank you in advance for your time and consideration. Thank you, Felipe Reyes

Overview

17
17
years of professional experience

Work History

Residential Aide

Project Renewal
04.2023 - Current
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Remained alert to problems or health issues of clients and competently responded.

Resident aid

African American Planning, COMMISSION Inc
03.2021 - 04.2023
  • Assists in supervising residents and responding to complaints, reports, requests, and emergencies
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society.

Delivery Driver Supervisor

RDS Delivery Service
01.2019 - 03.2020
  • Loading, transporting, and delivering items to clients or businesses in a safe, timely manner
  • Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
  • Pick up and carry messages, documents, packages, and other items between offices or departments within an establishment or to other business concerns
  • Head driver for NYU treasury pick up in the tri state area.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Managed customer inquiries and complaints in polite and professional manner.

Target
08.2018 - 05.2019
  • Asset Protection
  • You are responsible for the safety and physical security of your store team and guests by providing a presence on Target property.

Driver

Fedex
10.2018 - 01.2019
  • FedEx Drivers pickup and deliver packages for FedEx and ensure customer service
  • Typical resume samples for the job highlight duties such as taking phone calls from customers, sorting packages, loading the vehicle, retrieving items, collecting signatures, and keeping the vehicle clean and in good condition.

Sera Secuirty
03.2018 - 08.2018
  • (2804A 3rd avenue)
  • Maintains safe and secure environment for customers and employees by patrolling and monitoring premises and personnel
  • Patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
  • Completes reports by recording observations, information, occurrences, and surveillance activities.

Finishline, Queens center Mall
09.2017 - 02.2018
  • Great deal of interaction with customers
  • Primarily work sales floor
  • Answer questions on merchandise, products, and services
  • Experienced sales trainer to Train other employees on job and how its done
  • Online orders through company via ups/ fed ex
  • Shift supervisor
  • Magnolia sales expert/ best buy

Magnoila Sales Expert

Best Buy
06.2012 - 06.2017
  • This role has direct, front line responsibility to assist our customers in finding the complete and perfect solution
  • The Home Life Sales Associate will be the sales and solutions specialist for Home Life zone of the store including departments of Home Theater/Magnolia, Gaming, Media Sales, and Appliances
  • Responsible for utilizing relationship selling to build profitable customer relationships leveraging Best Buys full range of products, services, solutions, and channels
  • Works closely with all other areas within location to ensure the complete needs of the customer are met, either though individual sales skills or utilization of hand too
  • Role entails MHT certification
  • Experienced to train new employees on background of work and how it’s done
  • Experienced on training employees on product knowledge and sales skills
  • Certifications obtained while working within Best Buy
  • Apple master
  • Certified Samsung/ Sony/ LG expert
  • Certified Home Theater Audio
  • Sonos expert sales associate/ duane reade

Customer Service Associate

Duane Reade Pharmacy
03.2010 - 01.2012
  • Delivered exceptional, to ensure patron satisfaction and loyalty
  • Processed payments via cash, credit and check
  • Unloaded and organized stock for ease of customer use and functionality
  • Monitored and structured flow of people in Halloween holiday
  • Performed stock and maintenance functions including sweeping, mopping, dusting, and the disposal of material
  • Customer service rep./ rite aid
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Sales Associate

Rite-Aid Pharmacy
06.2008 - 02.2010
  • Ensured stock room was maintained daily to increase availability and production
  • Tendered cash while processing payments daily
  • Assisted customers with special orders and offered advice on various items
  • Maintained work station and encouraged others to maintain a clean and safe environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.

receptionist

kovod inc
02.2007 - 08.2007
  • Answered and directed calls to their prospective locations
  • Delivered exceptional customer service to generate new business and maintain existing business
  • Processed incoming and outgoing mail to ensure that departments received parcel on time.

Education

louis d. brandies -

New York, NY

Skills

  • Interdisciplinary Care
  • Restock Shelves
  • Crisis Situations
  • Behavior Documentation
  • Team Training
  • Driving Business Growth
  • Positive Customer Engagement
  • Adaptable and Flexible
  • Monitoring
  • Safety and Security
  • Control Crowd
  • Dispatching

Timeline

Residential Aide

Project Renewal
04.2023 - Current

Resident aid

African American Planning, COMMISSION Inc
03.2021 - 04.2023

Delivery Driver Supervisor

RDS Delivery Service
01.2019 - 03.2020

Driver

Fedex
10.2018 - 01.2019

Target
08.2018 - 05.2019

Sera Secuirty
03.2018 - 08.2018

Finishline, Queens center Mall
09.2017 - 02.2018

Magnoila Sales Expert

Best Buy
06.2012 - 06.2017

Customer Service Associate

Duane Reade Pharmacy
03.2010 - 01.2012

Sales Associate

Rite-Aid Pharmacy
06.2008 - 02.2010

receptionist

kovod inc
02.2007 - 08.2007

louis d. brandies -

Similar Profiles

CREATE PROFILE
Felipe Reyes