Felipe Rocubert Romero
Miami
Summary
Dynamic supervisor with a proven track record at Subway, enhancing team productivity through effective staff management and process improvement. Skilled in training and mentoring, I consistently elevated customer satisfaction by promptly addressing concerns and implementing efficient workflows. Committed to fostering a positive work environment while maintaining attention to detail in operations.
Overview
6
6
years of professional experience
Work History
Supervisor
Subway
08.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Caregiver
Self Employed Web
03.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Manager in Training
Estrella Insurance
02.2021 - 08.2022
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
Assistant Manager
McDonald's
03.2019 - 02.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Education
GED -
Miami Dade College
Miami, FL08-2024
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Patient care
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Supervisor
Subway
08.2022 - Current
Caregiver
Self Employed Web
03.2022 - Current
Manager in Training
Estrella Insurance
02.2021 - 08.2022
Assistant Manager
McDonald's
03.2019 - 02.2021
GED -
Miami Dade College
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