Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
Generic

Felipe Salcido

Oxnard,CA

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

H&M Hennes & Mauritz
Camarillo, CA
08.2020 - Current
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Developed promotional strategies to increase sales volume.
  • Assisted customers with product selection, sizing and styling.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Sales Associate

Columbia Sportswear
Camarillo, CA
11.2019 - 03.2020
  • Assisted customers with locating desired items within store locations.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Provided accurate information about products, prices and services.
  • Assessed customer needs to provide assistance and information on product features.

Volunteer

Rocky Mountains Pathways Ranch
Allenspark, CO
09.2018 - 10.2018
  • Provided assistance to staff in the daily operations of the organization.
  • Participated in team-building exercises to strengthen relationships among volunteers.
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.

Education

High School Diploma -

Vista Real Charter High School
Oxnard, CA
01-2019

Skills

  • Upselling
  • Multi-tasking strength
  • Flexible Schedule
  • Goal-Oriented
  • Retail merchandising expertise
  • Reliable and punctual
  • Product knowledge
  • Merchandising understanding
  • Exceptional customer service
  • Listening Skills
  • Teamwork and Collaboration
  • Relationship Building

Accomplishments

- Perseverance Award| Vista Real charter high school| January 2019

Certification

  • Certificate Of Recognition| Vista Real charter high school| 2019

Languages

Spanish
Professional

References

References available upon request.

Timeline

Sales Associate

H&M Hennes & Mauritz
08.2020 - Current

Sales Associate

Columbia Sportswear
11.2019 - 03.2020

Volunteer

Rocky Mountains Pathways Ranch
09.2018 - 10.2018

High School Diploma -

Vista Real Charter High School

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Felipe Salcido