Summary
Overview
Work History
Education
Skills
Languages
Timeline

Felipe Valdivia

El Jinete Mexican Restaurant
Cincinnati,Ohio
Felipe  Valdivia
2
Languages
2
years of professional experience

Operations-focused manager with strengths in team supervision, inventory control, and customer service. Coordinates opening and closing tasks to maintain a consistent flow of service. Solves operational problems to protect uptime and performance.

Work History

Manger

1 Year 9 Months
El Jinete Mexican Restaurant | Cincinnati, OH | 01.2025 - Current
  • Supervised cash handling, register counts, and closing paperwork.
  • Coordinated opening and closing tasks to streamline operations between kitchen and front-of-house staff.
  • Ordered supplies and tracked inventory to ensure kitchen and dining operations ran smoothly.
  • Monitored food quality, cleanliness, and sanitation across service areas.
  • Trained servers and hosts on guest service standards and restaurant procedures.
  • Handled guest concerns to maintain a positive dining experience. and supported smooth table service
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Observed staff performance regularly to identify areas for improvement. and addressed issues.

Food Runner

Cincinnati Open Tennis Tournament | Cincinnati, OH | 08.2025 - 08.2025
  • Coordinated service flow between servers and kitchen staff during Cincinnati Open, ensuring timely meal delivery.
  • Carried plated meals, beverages, and snacks across crowded tennis venue spaces.
  • Maintained clean trays, service carts, and runner stations throughout tournament shifts.
  • Addressed customer inquiries and fulfilled requests for additional items or services, enhancing guest experience.
  • Welcomed arriving customers, creating a friendly atmosphere at the restaurant.
  • Performed daily pre-shift side work duties such as restocking supplies, and polishing silverware.

Education

High School Diploma

The Seven Hills School | Cincinnati, OH | 08-2026

BBA - Operations Management

University of Cincinnati | Cincinnati, OH | 09-2026

Skills

Operations management
Inventory control
Supply chain
Team supervision
Sales strategy
Resource allocation
Customer service
Guest engagement

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Food Runner

Cincinnati Open Tennis Tournament
08.2025 - 08.2025Read More

Manger

El Jinete Mexican Restaurant
01.2025 - CurrentRead More

The Seven Hills School

High School Diploma
Read More

University of Cincinnati

BBA from Operations Management
Read More
Felipe Valdivia