Felipe Lopes Teles Bitaraes
Miami,FL
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Trade Representative
Mixvet (Elanco Pharmaceutical Company)
03.2020 - 02.2023
- Served customers by selling products and meeting customer needs.
- Served existing accounts, obtained orders, and established new accounts by planning and organizing daily work schedules to call on existing and potential sales outlets and other trade factors.
- Focused sales efforts by studying existing and potential volume of dealers.
- Submitted orders by referring to price lists and product literature.
- Resolved customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
- Contributed to team effort by accomplishing related results as needed.
Sales Manager
Kotai (Mitsubishi Motors Of Brazil)
06.2019 - 02.2020
- Forecasted goals and objectives for sales, gross, and key expenses on a monthly and annual basis.
- Hired, trained, motivated, counseled and monitored the performance of all new-vehicle and preowned vehicle sales employees.
- Prepared and administered an annual operating budget for the new-vehicle and preowned vehicle sales department.
- Directed and scheduled the activities of all department employees, ensuring proper staffing always.
- Reviewed inventory daily to ensure the proper mix of grounded stock for maximum turnover efficiency.
- Helped salespeople close deals when necessary.
- Other tasks as assigned.
Trade Representative
Claro Telecom Company
07.2017 - 02.2019
- Encouraged customers to buy services and products by using a prepared script to reference important parts of what the company offered and went off-script when necessary to build a relationship with customers or answered any questions the customer had.
- Advised prospective and current customers by answering questions and addressing concerns about purchased products.
- Followed organization standards to maintain quality service and guaranteed customers receive exceptional service.
- Maintained positive business relationships to ensure future sales.
Salesperson; Sales Supervisor; Sales Manager
Automax Fiat Automotive Company
03.2010 - 06.2015
- Salesperson; Sales Supervisor; Sales Manager
- Performed high-quality, professional, and knowledgeable presentation and demonstration of new and used vehicles.
- Answered customer questions about cars, financing, and purchase process.
- Accompanied customers on test drives, collecting licenses and documentation beforehand per best practices.
- Negotiated car prices and trade-in values for customers’ vehicles.
- Coordinated with the finance department to determine each customer’s financing and ownership options.
- Contacted past customers to ensure they were satisfied with their vehicles.
- Monitored sales activities to ensure that customers received satisfactory service and quality goods.
- Instructed staff on how to handle difficult and complicated sales.
- Kept records of purchases, sales, and requisitions.
- Planed and coordinated advertising campaigns and sales promotions and prepared merchandise displays and advertising copy.
- Established and implemented policies, goals, objectives, and procedures for the department.
Education
Associate of Technology - Business Administration And Management
Pontifical Catholic University
Belo Horizonte, MG, Brazil12.2012
High School Diploma -
Educational Center SOMA
Belo Horizonte, MG, Brazil01.1998
Skills
- Exceptional customer service skills, including interpersonal communication and rapport building
- In-depth knowledge of company’s products and service, finance option, and sales process
- Active listening to best determine a customer’s wants and needs
- Persuasiveness to convince customers to make a purchase
- Confidence to create a positive impression on customers
- Negotiation skills to offer deals that satisfy customers while ensuring profit for the company
- Organization and time management skills
- Teamwork and collaboration skills
- A welcoming and friendly demeanor
- Diligence and dedication
Soccer, Tennis, Cooking
I am a passionate soccer fan! Soccer brings players, coaches, families, and fans from different cultures together.
I love playing and watching tennis!
Cooking gives me an opportunity to nurture my family and friends. To express my love and take care of them.
Languages
Portuguese
Native or Bilingual
English
Professional Working
Spanish
Professional Working
Timeline
Trade Representative
Mixvet (Elanco Pharmaceutical Company)
03.2020 - 02.2023
Sales Manager
Kotai (Mitsubishi Motors Of Brazil)
06.2019 - 02.2020
Trade Representative
Claro Telecom Company
07.2017 - 02.2019
Salesperson; Sales Supervisor; Sales Manager
Automax Fiat Automotive Company
03.2010 - 06.2015
Associate of Technology - Business Administration And Management
Pontifical Catholic University
High School Diploma -
Educational Center SOMA
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