Felisa Harris-Mitchell
Huntington Beach,CA
Summary
I have worked in medical field or accounting field and excel in organization, customer service, communication, and pre-billing skills proven by 35 years of successful, front office, back office, medical billing, and accounting experience.
Motivated, personable professional with a stellar track record in the medical field as well as the accounting field. Talent for quickly mastering technology - have completed Microsoft Office Suite course at Kaplan University. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting stringent HMO and insurance guidelines. Proficient in Medical Billing, Tax Accounting, Public Accountancy and Accounts Receivable/Collections. Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.
Overview
23
23
years of professional experience
Work History
Accounts Receivable Supervisor
CONIFER HEALTH SOLUTIONS
11.2021 - 10.2023
- Running and billing Escan Reports, Running and billing EDI Reports
- MSU Billing, Commercial billing, Managed Medi-Cal billing, billing Secondary Claims, Codes, DCM Print, Billing Arizona, Texas and Boca Accounts, Hard Copy
- Plan Codes, Financial Classes, Insurance Payor Information, Patient Eligibility
- Adjusting Small Balance Accounts, Created BMI’s, reviewing and updating COB Accounts
- Assisting Billing Team with questions, Training and Escalations.
- Assisting Billing Manager and Supervisor when needed on various projects
- CET/Rapid Response Department
- Rejections for California, Emanual Medical Center, and High Desert Medical Center
- California Hospitals Accounts Receivable
- KECK USC/Norris Hospital Accounts Receivable, Adjustment Desk
- Time and Attendance
- Time Studies
- Managed 29 FTEs for 6 months
- ACE Training
- Coaching
- Tracking and Trending
- Created Instruction Tools to assist in working accounts
- Created Downtime Forms
- One on Ones
- Audits
- Created Standard Working Instructions for Projects
- On Boarding and Off Boarding of Employees
- Motivational Speaking
Sr. Biller/Accounts Receivable Representative
CONIFER HEALTH SOLUTIONS
01.2013 - 11.2021
- Managed all aspects of Managed Medi-Cal Billing through DSG Billing System, Commercial Billing through Epremis Billing System, Commercial Secondary Billing through the CareMedic Billing System for Conifer Health System, Rejections for California, Emanuel Medical Center and Hospital Accounts Receivable, Adjustment Desk, California Accounts Receivable, The Director of the Anaheim NIC used my idea for a Pre-Biller as a flagship for billing in our Modesto Facility with great success.
Unit Secretary
Western Medical Center CBO Santa Ana
07.2004 - 09.2012
- Managed all aspects of Medi-Cal Pre-Billing, Medi-Cal Billing, Private Pay Correspondence and Unit Secretary for Western Medical Center.
Accounts Receivable Supervisor
Leonard’s Carpet Service
05.2000 - 07.2004
- Managed all aspects of day-to-day operations in Accounts Receivable for Leonard's Carpet Service, LLC.
Education
Public Accountancy -
ASHFORD UNIVERSITY
01.2010
Certification in Phlebotomy, Medical Assistant/Lab Assistant -
VALLEY OF MEDICAL AND DENTAL CAREERS
01.1989
DID NOT GRADUATE TRANSFERRED -
COLLEGE OF THE CANYONS
Valencia, CA01.1985
Skills
- Project Management
- Report Preparation
- Written Correspondence
- General Office Skills
- UB92/UB04
- Back-Office
- Computer Savvy
- Customer Service
- Scheduling
- Marketing & Sales
- Job Costing
- Collections
- Insurance Billing
- Accounting/Bookkeeping
- Front-Office Operations
- Professional Presentations
- Reconciliation
- Admitting/Discharging
Leadership Roles
- Accounts Receivable Supervisor for 7 years
- Choir President for 2 years
- Usher Board President for 2 years
- Nurse for Youth Football Team Junior All American (Huntington Beach Dolphins) 5 years
- Lead Medical Assistant/Lab Technician /Assist with Seminars on Wet Blood/Dry Blood and the effect digested fat has on Venous Blood for Doctor Nick Delgado of Huntington Beach
- Senior Biller
- Senior Accounts Receivable Representative
- Direct Seller for Just for Fun 4 years
- Motivational Speaking as Alumnae of Susan Miller Dorsey High School for the Graduating Class of 1988 and 1989.
- Leadership Group which used analytical information for root causes billing
- Lead Trainer in Tax Accounting for ExacTax for 4 years
- Lead Singer in Band Sonorous Exit for 3 years
- Owner of Somethings Wicked - Haircare Line Prototype and Writer
Recommendations
- Dr Huprick - Imaging Chief of Staff USC University Hospital
- Dr Henderson - Medical Chief of Staff USC University Hospital
- Gregory Brockston - Accounting Manager Winchell's Donut House Operating Company
- Latrice Borden - Manager of Patient Financial Services City of Hope Cancer Hospital
- Rewa Cooper - Director of Patient Access PIH Health
- Nadia White - Director of Clinical Appeals at Managed Resources, Inc
- April Allison - CEO/Founder of Glitterbug Gold Buyers & Opa Life
- Vanessa Williams - Customer Service Supervisor Inland Empire Health Plan
- AC James - Healthcare Revenue Cycle Consultant
- Ronnette Andrews - Billing Supervisor Conifer Health Solutions
- Tracy Byer - Director of Operations Conifer Health Solutions
- Se'Keithia Moye -AR Manager, Transformation & Optimization
Timeline
Accounts Receivable Supervisor
CONIFER HEALTH SOLUTIONS
11.2021 - 10.2023
Sr. Biller/Accounts Receivable Representative
CONIFER HEALTH SOLUTIONS
01.2013 - 11.2021
Unit Secretary
Western Medical Center CBO Santa Ana
07.2004 - 09.2012
Accounts Receivable Supervisor
Leonard’s Carpet Service
05.2000 - 07.2004
Public Accountancy -
ASHFORD UNIVERSITY
Certification in Phlebotomy, Medical Assistant/Lab Assistant -
VALLEY OF MEDICAL AND DENTAL CAREERS
DID NOT GRADUATE TRANSFERRED -
COLLEGE OF THE CANYONS
Similar Profiles
ELLAINE G. LEGASPIELLAINE G. LEGASPI
AR Director at Conifer Health SolutionsAR Director at Conifer Health Solutions
Erica HernandezErica Hernandez
Patient Access Representative at Conifer Health SolutionsPatient Access Representative at Conifer Health Solutions
BRITTNEY BROWNBRITTNEY BROWN
Patient Care Coordinator | Team Lead at Conifer Health SolutionsPatient Care Coordinator | Team Lead at Conifer Health Solutions
Tiyada G. TaylorTiyada G. Taylor
Patient Account Representative at Conifer Health Solutions LLCPatient Account Representative at Conifer Health Solutions LLC
Grace ScottGrace Scott
Retail Store Manager at Sunny DaysRetail Store Manager at Sunny Days