Cultivated Accounts Receivable Supervisor with 20 years of experience in financial roles. Distinguished knowledge of Accounts Receivable and Sales and Use Tax. I led a team, enhancing productivity by implementing SOPs and advanced technology, which streamlined accounts receivable processes. My leadership and problem-solving skills led to improved audit support and client relations, while also excelling in cash management and team collaboration. Maximizes department productivity while maintaining clear communication with associates and clients.
Overview
20
20
years of professional experience
Work History
Accounts Receivable Supervisor
Auer Steel & Heating Supply Co, Inc.
06.2004 - Current
Enhanced team productivity by creating standard operating procedures (SOPs) and providing training on Accounts Receivable responsibilities and processes.
Automated routine tasks through the implementation of advanced technology solutions, freeing up staff time for more strategic initiatives.
Set goals for accounts receivable team of two specialists and developed strategies to meet goals.
Provided exceptional support during annual audits by maintaining organized records and facilitating information requests from external auditors efficiently.
Maintained strong relationships with clients by addressing inquiries promptly and professionally.
Posted customer payments by recording cash, checks, and credit card transactions.
Verified discrepancies and resolved clients' billing issues
Prepared bills receivable, invoices, and bank deposits.
Processed incoming payments in accordance with established financial policies.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Completed bi-weekly payroll for two employees.
Developed comprehensive reporting systems to track key performance metrics effectively.
Manage tax returns, certificates, and discrepancies for multiple jurisdictions.
Education
Bachelor of Science - Accounting - Managerial Accountancy
Purdue Global University
06.2021
Skills
Performance Improvement
Audit Support
Cash Management
Account Reconciliation
Report reviewing
Teamwork and Collaboration
Customer Service
Problem-Solving
Time Management
Attention to Detail
Multitasking and Organization
Reliability and Adaptability
Team Leadership
Project Coordination
Timeline
Accounts Receivable Supervisor
Auer Steel & Heating Supply Co, Inc.
06.2004 - Current
Bachelor of Science - Accounting - Managerial Accountancy
Lead Commercial HVAC Plan and Spec Estimator at Auer Steel & Heating Supply Co.Lead Commercial HVAC Plan and Spec Estimator at Auer Steel & Heating Supply Co.