Felisha Archuleta
Santa Fe
Summary
Dedicated medical professional with extensive experience in clinical and administrative roles, committed to delivering exceptional patient care. Proficient in a wide range of medical procedures and adept at managing electronic health records, ensuring accuracy and efficiency in patient documentation. Recognized for fostering teamwork and adaptability in fast-paced environments, consistently supporting medical staff and enhancing patient experiences. Committed to maintaining high standards of quality care while navigating the complexities of healthcare settings.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Santa Fe Ob/Gyn
01.2025 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Obtained patient medical history, medication information, symptoms, and allergies in an timely and effective manner
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated appointment scheduling and follow-up communications to optimize clinic workflow
- Sanitized, restocked, and organized exam rooms and medical equipment
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with IUD insertions, implant removal/insertion, endometrial biopsies, vulvar biopsies, colposcopies, and LEEPs
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Medical Assistant
Planned Parenthood of the Rocky Mountains
10.2023 - 12.2024
- Provided direct patient support by performing patient intakes, sexual health education, phlebotomy, injections, and collecting & processing basic lab samples
- Coordinated with fellow medical assistants and clinicians to provide equitable, safe, efficient, and patient-centered care
- Completed front desk duties which consisted of answering incoming calls, scheduling appointments, processing record releases as well as checking patients in and out for their visit
- Verified patient insurance coverage, collected patient co-payments and balances due at time of medical service
- Assisted with in-clinic procedures such as ultrasounds, subdermal contraceptive implant and intrauterine device placements
- Performed monthly pharmacy and lab inventory ensuring adequate medication and lab supply inventory was maintained
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Ambassador
Scribe America
01.2023 - 09.2023
- Trained 12 new scribes on how to use the Epic charting system to document various elements of patient encounters
- Performed monthly chart audits to ensure the scribe team was effectively fulfilling charting responsibilities
- Collaborated with medical providers on how to streamline documentation processes, enhancing workflow efficiency within clinical settings.
- Carried out duties of a scribe in an efficient and expertly manner
- Facilitated recruitment events during which I informed pre-med students and prospective scribe candidates about the scribe role for future Scribe America employment
Medical Scribe
Scribe America
06.2022 - 01.2023
- Documented various elements of patient encounters such as history of present illness, review of systems, physical exam findings, and medical decision making at a free-standing ER, PresNow 24/7
- Accompanied clinicians during visits and provided aid by retrieving necessary medical supplies for the encounter
- Processed medical documents necessary for facility transfers, at-home medical equipment, and orthopedic equipment distribution
- Relayed pertinent information and messages among medical staff as needed
- Updated lab and radiology staff to provide notice of additional testing/imaging ordered for patients as well as receive verbal status of laboratory/radiological analyses
- Charted between 10 to 30+ patient encounters on Epic charting system during shifts that lasted anywhere from 8 to 12 hours
Resident Advisor
University of New Mexico Residence Life & Student Housing
08.2017 - 03.2020
- Enforced UNM Residence Life & Student Housing policies in various on-campus residence halls
- Acted as a resident advisor in several different types of residence halls that ranged in size from ~150 residents to 350+ residents, all of which called for different advisement techniques based on hall type (i.e. apartments, suites, traditional single/double rooms)
- Responded to incidents pertaining to noise complaints, policy violations, and possible resident distress situations in partnership with UNMPD, professional housing staff, and fellow resident advisors
- Followed departmental guidelines for hosting educational and enriching programs for residents
- Worked closely with residence hall-specific staff to provide residents with a safe, inclusive, educational, and community-minded living experience
- Partnered with on-campus departments such as the Office of Equal Opportunity, Office of Career Services, LGBTQ+ Resource Center, Student Health and Counseling, and Women’s Resource Center to provide residents with necessary resources
Community Development Assistant
University of New Mexico Residence Life & Student Housing
08.2016 - 05.2017
- Coordinated monthly programs for residents within my housing community based on benchmarks such as professional development, community, wellness, and diversity & inclusion
- Lead weekly community meetings to vote on how to spend our budget on enriching and community-building programs
- Provided support to resident advisors by assisting them in hosting community programs, conducting resident health and safety inspections, and other residence life duties
- Acted as a liaison between residents and housing staff on matters regarding general housing information
Education
BS Biology, BA Spanish -
University of New Mexico
Albuquerque, NM12.2023
Master of Science - Medical Science
Southern California University of Health Sciences
Whittier, CA04-2026
Skills
- Proficient in Epic EMR/EHR systems
- Patient-centered care
- Clinical knowledge in obstetrics and gynecology
- BLS and phlebotomy certification
- Vital signs monitoring
- Reliable team player
- Procedure assistance
- Clinical documentation
- Specimens collection and processing
- Patient flow management
Timeline
Medical Assistant
Santa Fe Ob/Gyn
01.2025 - Current
Medical Assistant
Planned Parenthood of the Rocky Mountains
10.2023 - 12.2024
Ambassador
Scribe America
01.2023 - 09.2023
Medical Scribe
Scribe America
06.2022 - 01.2023
Resident Advisor
University of New Mexico Residence Life & Student Housing
08.2017 - 03.2020
Community Development Assistant
University of New Mexico Residence Life & Student Housing
08.2016 - 05.2017
BS Biology, BA Spanish -
University of New Mexico
Master of Science - Medical Science
Southern California University of Health Sciences
Certifications
Southwest Phlebotomy Phlebotomy Certification August 2023-Present
Health and Safety Institute Basic Life Support Certification January 2024-Present
Advanced eClinical Certified Clinical Medical Assistant Expected September 2025