Felisha Beckford

Full-Time transitioned to Part-time employee.

• Assisted customers with locating items and finding prices
• Listened to and provided excellent customer service and support to customers in a fast-paced retail environment
• Helped fellow team members complete tasks and exceed expectations set by store management
• Operated cash register accurately and efficiently while processing payments from customers
• Utilized problem-solving skills to resolve customer inquiries or complaints in an efficient manner
• Delivered excellent customer service resulting in loyal client relationships
• Performed opening and closing duties such as setting up registers, counting money, reconciling tills, and preparing deposits for the bank.

• Adapted to and remained flexible in changing, fast-paced work environment.
• Directed, coordinated and evaluated activities of staff and interns engaged in patient assessment and treatment.
• Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
• Facilitated communication between school personnel, parents and guardians, therapists, psychiatrists, and other professionals involved in the student's care.
• Counseled clients physical, mental factors impacting personal success.
• Created an environment that was safe, supportive, and conducive to learning for all students.

• Duties included a variety of assignments from start to finish
• Managing appointment calendars to booking travel arrangements
• Creating sales and or marketing presentations with my team for the specific assignment
• Making and answering calls to and from clients and potential clients asking for feedback or to join
• Typing up meeting notes and agendas
• Responded to emails in a timely manner while providing accurate information
• Handled confidential information with discretion
• Developed and maintained customer relationships, ensuring a high level of customer satisfaction.
• Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.