Felisha Hunt
Courtland,Mississippi
Summary
Proven Office Manager with a track record of enhancing operational efficiency at Sardis Family Dental Care. Excelled in customer service and office administration, significantly improving client satisfaction and loyalty. Skilled in data entry and organizational strategies, adept at multitasking and fostering a professional, courteous workplace. Demonstrated ability to manage sensitive information and streamline office operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Manager
Sardis Family Dental Care
03.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Head Waiter
New China Buffet
10.2014 - 03.2024
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Education
High School Diploma -
South Panola High School
Batesville, MSSouthern New Hampshire University
Hooksett, NH 06.2023 -
Skills
Customer Service
Office Management
Organizational Skills
Office Administration
Data Entry
Excellent multi-tasking ability
Clear oral/written communication
Billing
Scheduling
Staff hiring
Employee Training
Professional and Courteous
Certification
- Radiology Permit License- September17,2024 to October 31, 2026
Timeline
Office Manager
Sardis Family Dental Care
03.2024 - Current
Southern New Hampshire University
06.2023 -
Head Waiter
New China Buffet
10.2014 - 03.2024
- Radiology Permit License- September17,2024 to October 31, 2026
High School Diploma -
South Panola High School
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